Intelligent automation Stories - Page 2

Australian Stories

Intelligent automation stories

Australian firms adopt AI travel checks as bookings rise

Australian finance teams are tightening oversight as AI tools flag risky trips before booking, following a near 10% rise in flight bookings.

By Joseph Gabriel Lagonsin • 5 min read • This month

Global Stories

Intelligent automation stories

Digital Transformation

Deel launches Akai to automate back-office workflows

Operations teams could cut weeks of manual work as Deel opens Akai, already handling 100,000 cases a month, to external users.

By Sofiah Nichole Salivio • 4 min read • This month

DevOps

Why trust is the bottleneck for AI-driven operations

The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.

By Karthik SJ • 4 min read • This month

Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.

By Sean Mitchell • 4 min read • This month

DevOps

monday.com rebuilds platform around AI work agents

The revamp puts AI agents into everyday workflows for 250,000 customers as monday.com seeks to turn a work tool into a broader platform.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Celonis teams with Microsoft on AI agent oversight

The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.

By Sean Mitchell • 4 min read • This month

Manufacturing

EvoluteIQ appoints new chiefs after USD $53 million funding

The hires are intended to help EvoluteIQ convert its USD $53 million investment into faster international growth and stronger customer demand.

By Sofiah Nichole Salivio • 4 min read • This month

Data Analytics

OpenAI and PwC build finance AI agents for CFO teams

The move could cut repetitive work in finance teams while giving Chief Financial Officers tighter control over AI spending and risk.

By Mark Tarre • 3 min read • This month

Digital Transformation

Gartner: AI layoffs do not improve returns on investment

Higher AI returns appear to hinge on redesigning jobs and skills, as Gartner found layoffs alone did not boost investment performance.

By Joseph Gabriel Lagonsin • 4 min read • This month

Data Protection

Enterprise AI ambitions outpace readiness, survey finds

Despite near-universal enthusiasm, only 27% of organisations say their data and workflows are connected enough to support AI success.

By Sofiah Nichole Salivio • 4 min read • This month

Manufacturing

SS&C Blue Prism launches WorkHQ for governed AI agents

Governance concerns are pushing regulated firms to demand audit trails and human oversight as AI agents move into live operations.

By Sean Mitchell • 4 min read • This month

Data Analytics

CFOs to gain margin points by backing AI strategically

Finance chiefs could lift profits by 2029 if they back AI with broader systems upgrades, Gartner said, as budgets rise.

By Shannon Williams • 3 min read • Last month

Storage

Peer Software expands partner programme for hybrid file data

Partners will get bigger incentives and a file assessment tool as Peer Software tries to help customers manage fragmented hybrid storage more quickly.

By Catherine Knowles • 3 min read • Last month

Unified Communications

Gulf Edge & Kore.ai strike exclusive Thailand AI deal

Thailand’s enterprise AI market is getting a more exclusive channel as Gulf Edge gains sole rights to Kore.ai’s platform in key sectors.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Broadridge takes stake in CENTRL for AI due diligence

Financial firms could cut manual due diligence and RFP work as Broadridge embeds CENTRL's AI tools across asset management and retirement products.

By Karen Joy Bacudo • 3 min read • Last month

Digital Transformation

WealthArc launches AI agent to structure portfolio data

It is aimed at cutting manual reformatting and reconciliation of inconsistent custodian records for wealth managers handling multi-source portfolio data.

By Karen Joy Bacudo • 4 min read • Last month