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Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
ConnectWise opens Australian data centre for x360Recover
Disaster Recovery

ConnectWise opens Australian data centre for x360Recover

APAC partners can now keep backup data in Australia, easing sovereignty concerns and cutting recovery delays for regulated customers.

By Mark Tarre • 4 min read • Yesterday
Azonic raises pre-seed backing for online crime platform
Artificial Intelligence

Azonic raises pre-seed backing for online crime platform

Investigators in Australia, New Zealand and the US are already using the start-up's platform as online crime cases grow more complex.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
SAS named Forrester leader in financial crime tools
Fintech

SAS named Forrester leader in financial crime tools

Banks could gain better fraud and anti-money laundering oversight as Forrester's top current-offering score highlighted SAS's integrated approach.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Safe opens London Peak with free public sector passes
Digital Transformation

Safe opens London Peak with free public sector passes

Free passes for public sector staff and cheaper one-day tickets aim to widen attendance at Safe's 2027 London data conference.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Litera adds AI search & growth tools for law firms
Customer Relationship Management

Litera adds AI search & growth tools for law firms

Law firms can now mine internal knowledge and client data in chat, as Litera ties AI search to revenue-focused relationship tools.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
AWS Glue 6.0 cuts prices 30% with Iceberg v3 support
Data governance

AWS Glue 6.0 cuts prices 30% with Iceberg v3 support

Lower ETL bills and broader open-table support may tempt data teams as AWS Glue 6.0 adds Iceberg v3 and new runtimes.

By Mark Tarre • 4 min read • 3 days ago
LG begins mass-producing 5G telematics for European cars
Supply Chain

LG begins mass-producing 5G telematics for European cars

Production cars in Europe will get a lighter, cheaper 5G system as LG starts deliveries to a premium carmaker.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Data integration isn't enough: why healthcare data quality comes first
Data Protection

Data integration isn't enough: why healthcare data quality comes first

Incomplete records can lead to missed allergies, duplicate tests and wrong billing, making data quality more urgent than connectivity.

By Bobby Joseph • 5 min read • 3 days ago
Credolab joins FICO Marketplace for behavioural credit
Fintech

Credolab joins FICO Marketplace for behavioural credit

Borrowers with thin credit files could be easier to score as FICO clients gain access to Credolab's behavioural risk and fraud tools.

By Karen Joy Bacudo • 4 min read • 3 days ago
Kellton wins AI claims platform deal for US healthcare
Digital Transformation

Kellton wins AI claims platform deal for US healthcare

Fragmented healthcare claims workflows in the US are set to be replaced by a single AI platform, reducing manual processing and compliance risk.

By Sean Mitchell • 4 min read • 3 days ago
AgProcure wins Qlik award for contract analytics platform
Data Analytics

AgProcure wins Qlik award for contract analytics platform

The award underscores how AgProcure's automation could speed contract checks and reporting for retailers handling large volumes of purchasing data.

By Mark Tarre • 3 min read • 3 days ago

Stories from Other Regions

Integration stories

iManage links legal AI to Google Cloud Gemini Enterprise
Software-as-a-Service

iManage links legal AI to Google Cloud Gemini Enterprise

Legal teams could tap governed case files and precedent inside Gemini Enterprise for Legal, reducing compliance risks from copied data.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Snowflake & Mandai launch Animal 360 for animal care
Data Analytics

Snowflake & Mandai launch Animal 360 for animal care

Keepers and vets at Mandai Wildlife Reserve can now query 600,000 records in seconds, cutting time spent piecing together animal histories.

By Sean Mitchell • 4 min read • Yesterday
Litera to add Hotshot legal training to CE Manager
Digital Transformation

Litera to add Hotshot legal training to CE Manager

Law firms will get practical training and CLE tracking in one system as Hotshot's courses move into Litera CE Manager from Q4 2026.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Santander completes Webster deal in US banking push
Risk & Compliance

Santander completes Webster deal in US banking push

Customers will soon have fee-free access to both banks' ATMs as Santander folds Webster into a nearly 8 million-account US operation.

By Karen Joy Bacudo • 4 min read • 3 days ago
Tes launches cloud-based school timetabling software
Software-as-a-Service

Tes launches cloud-based school timetabling software

Schools can now build timetables in hours instead of spreadsheets, as Tes moves the annual planning task onto a cloud platform.

By Sean Mitchell • 4 min read • 3 days ago