Insurance Stories - Page 27

Australian Stories

Insurance stories

Webinar: What's ahead for CFOs in financial services & insurance

Join Sage and IBISWorld experts as they share their experiences and what the life of a CFO will look like going forward.

By Sara Barker • 2 min read • Thu, 29th Oct 2020

Cybersecurity

Cyber attacks worsening among Australian businesses, costing economy $1 billion a year

Cyber attacks are escalating among Australian companies, with cyber crime costing the economy over AUD $1 billion annually, new research reveals.

By Shannon Williams • 4 min read • Tue, 11th Feb 2020

Insurance

Aussie workers struggling to switch off while on holiday

A recent survey by Snow Software reveals that 71% of Australian workers always bring their work laptops on vacation, struggling to disconnect.

By Shannon Williams • 3 min read • Thu, 25th Jul 2019

Risk & Compliance

Chubb includes cyber insurance as part of new SME offering for Australians

Chubb launches new SME insurance in Australia, adding cyber coverage to shield businesses from growing digital risks.

By Sara Barker • 3 min read • Tue, 26th Sep 2017

Global Stories

Insurance stories

Artificial Intelligence

AI revolutionising insurance and finance services in New Zealand

AI is transforming New Zealand's finance and insurance sectors by enhancing customer-centric services and operational efficiency, says the AI Forum report.

By Catherine Knowles • 3 min read • Tue, 3rd Dec 2019

Customer Relationship Management

Interview: TAL Australia's journey to successful CRM

At Adobe Symposium last week, TechDay chatted to TAL Australia's head of customer relationship management, Mike Nixon.

By Sara Barker • 4 min read • Mon, 8th Jul 2019

Unified Communications

Why many insurance tech companies want to improve CX

Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.

By Staff Writer • 3 min read • Thu, 11th Apr 2019

Unified Communications

Cove trials insurance purchases via Facebook Messenger chatbot

Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.

By Sara Barker • 2 min read • Mon, 25th Jun 2018

Unified Communications

Insurtech a win-win for insurers and customers, expert says

The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.

By Sara Barker • 3 min read • Tue, 19th Jun 2018

Customer Relationship Management

Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons

Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.

By Kai Ping Lew • 2 min read • Fri, 20th Oct 2017

Software-as-a-Service

System integrator Equisoft attains Oracle Insurance Policy specialisation

Equisoft is currently working with 20 insurers on Oracle Insurance Policy Administration integration projects.

By Kai Ping Lew • 2 min read • Thu, 5th Oct 2017

Network Infrastructure

Dimension Data helps insurance company upgrade data center

Dimension Data helps Asia's largest life insurance firm upgrade its IT environment and improve network performance.

By Julia Gabel • 2 min read • Mon, 2nd Oct 2017

Customer Relationship Management

Health insurer nib trials AI customer service agent Frankie

Frankie will be able to provide instant responses to a variety of common enquiries to nib's new product range including benefits available.

By Kai Ping Lew • 2 min read • Mon, 11th Sep 2017

Virtualisation

Business interruption - now a costly claims business for insurance companies

Natural disasters push insurers to scrutinize costly business interruption claims, with losses hitting £1.4bn.

By Nathan Steiner • 5 min read • Thu, 24th Aug 2017

Blockchain

Blockchain disruption: Insurance companies must smarten up to keep up

Car manufacturers that build sensors into their vehicles could identify damage resulting from a collision and trigger a claim payment.

By Julia Gabel • 3 min read • Wed, 9th Aug 2017

Stories from Other Regions

Insurance stories

DevOps

IntegrationWorks transform FMG's rural insurance processes

New Zealand's FMG partners with IntegrationWorks to overhaul its digital processes, enabling clients to self-manage insurance and enhancing service delivery.

By Staff Writer • 2 min read • Wed, 19th Jun 2019

Data Analytics

Vero study: Women run larger SMBs; and they're more worried too

Women run larger SMBs but are more stressed and less likely to use insurance brokers than men, reveals a new Vero study involving 900 New Zealand businesses.

By Sara Barker • 3 min read • Tue, 4th Dec 2018