Employee Experience (EX) stories

Australian small and medium businesses are turning to integrated tech stacks to streamline operations, enhance collaboration, and drive growth amid economic volatility.

Deputy boosts HR suite with Shift Pulse+ upgrade, enhancing employee engagement and sentiment insights to tackle staffing and retention challenges.

Rimini Street India clinches a top 20 spot in India’s Great Mid-Size Workplaces 2024, adding to its growing list of accolades in the workplace culture domain.

BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.

BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.

PFU Limited has unveiled its RICOH 360 Meeting Hub, an all-in-one device to transform virtual meetings, aiming to create an in-room experience for remote participants.

NICE has been certified by Great Place To Work for 2024, with 84% of employees praising it as a great place to work, far surpassing Australia's 56% average.

Senior decision-makers in UK and Ireland are eager to adopt generative AI but are hindered by a lack of strategic planning, data privacy concerns, and insufficient governance, says new SAS report.

Medallia has been named a leader in Forrester’s Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.

Applaud partners with global med-tech firm Smith+Nephew to transform HR services with AI platform, enhancing employee experience for 18,000 staff worldwide.

Ansvar teams up with Interactive to modernise their tech stack and bolster security measures, driving enhanced risk management and regulatory compliance.

Organisations are rethinking HR, focusing on agility and strategic alignment. The Access Group's Kerry Agiasotis highlights essential steps in HR transformation.

Vita Health Group partners with Zellis to streamline HR operations, enhance employee experience, and support growth with advanced digital tools and data-driven insights.

OneAdvanced partners with Ramco Systems to streamline HR tech by integrating payroll and workforce management, enhancing compliance, efficiency, and user experience.

New research shows nearly 70% of Australian job applicants abandon applications due to complex hiring processes, creating a hiring crisis amid a 4.1% unemployment rate.

UiPath invites nominations for its AI25 Awards, celebrating 25 leading customers leveraging AI and automation to drive groundbreaking business results.

SentinelOne, renowned for its AI-powered security, is celebrated as one of Australia’s Best Workplaces in Technology, embodying trust and inclusivity.

Tecala, an Australian IT service provider, lands a spot in Great Place to Work's list of Best Workplaces in Technology for 2024.

Medallia, an industry expert in customer and employee experience, earns recognition as Technology Leader in Quadrant Knowledge Solutions' Spark Matrix Digital Marketing Analytics Q4 2023 report.

Qualtrics unveils AI features, leveraging its substantial human sentiment database to improve customer and employee management.