Digital Trust Stories

Australian Stories

Digital Trust stories

Why your cybersecurity firm's Google rankings are a security risk in disguise

Enterprise buyers may never reach the sales call if a security firm is absent from search results, because digital authority now shapes trust and deal flow.

By Dominic Vivarini • 6 min read • Last week

Customer Experience

Millennials trust AI more than Gen Z, survey finds

Australians are using AI heavily, but most still want clear labelling and sourcing before they trust its search and shopping advice.

By Sofiah Nichole Salivio • 4 min read • Last week

Global Stories

Digital Trust stories

Identity and Access Management

Infoblox & GoDaddy back open standards for AI agents

Greater scrutiny of autonomous software is pushing firms towards open web standards that let users verify AI agents and trust their connections.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday

Customer Experience

Exclusive: Rover's Phil Katz on trust signals in pet care

Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.

By Jake MacAndrew • 3 min read • Yesterday

Customer Experience

Trustpilot study says active reviews boost AI citations

Brands with active Trustpilot pages were far more likely to surface in AI answers, with the highest citation rate reaching 75.3%.

By Sean Mitchell • 4 min read • 2 days ago

Data Protection

Digital identity: How it powers APAC's fintech boom

Digital identity is helping APAC fintechs cut fraud, speed onboarding and expand access for millions of unbanked users across the region.

By Edmund Ng • 6 min read • Last week

Generative AI

OpenAI rolls out ChatGPT Trusted Contact for adults

Adults using ChatGPT can now name a trusted contact, giving OpenAI a new way to alert someone in serious self-harm cases.

By Mark Tarre • 4 min read • Last week

Encryption

Rebuilding trust: preparing for the post-quantum internet

Digital confidence could be shaken if quantum computing breaks signatures and updates, exposing organisations to fraud, tampering and mistrust.

By Richard Ford • 5 min read • Last week

Cloud Security

DigiCert launches AI trust tools for agents & content

Enterprises could gain cryptographic checks for AI agents, models and media as DigiCert adds a trust layer across its platform.

By Sean Mitchell • 4 min read • Last week

Customer Experience

Buy reviews searches surge 1,325% as trust worries grow

Shoppers are being urged to scrutinise online sellers after search data showed a sharp rise in queries for bought credibility signals.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Stories from Other Regions

Digital Trust stories

Data Protection

Inspira Enterprise names Lt Gen Pant strategic adviser

The hire underlines growing demand for cyber advisers with government experience as Inspira expands consulting for corporate and public sector clients.

By Mark Tarre • 4 min read • 3 days ago

Smart Cities

Iron Mountain backs Jurong Island as digital-energy hub

Singapore's limited land and rising AI power demand are pushing policymakers to rethink Jurong Island's role in digital infrastructure.

By Mark Tarre • 3 min read • 4 days ago

Fintech

Scam losses more than double as fraud hits consumers

More consumers are losing larger sums to fraud as fake invoice and investment scams drive the biggest financial harm, F-Secure says.

By Sofiah Nichole Salivio • 4 min read • 5 days ago

Agricultural Technology

Indian tech leaders call for resilient AI & marketing

Resilience, trust and local language support are emerging as the priorities as Indian founders and marketers push AI deeper into daily business needs.

By Mark Tarre • 5 min read • 5 days ago