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Digital Employee Stories

Australian Stories

Digital Employee stories

Aon launches Activate employee platform in Australia
Human Capital Management

Aon launches Activate employee platform in Australia

Only a quarter of Australian employers offer customised benefits, leaving many staff struggling to see the value of their pay packages.

By Sean Mitchell • 4 min read • Last month
blueAPACHE partners with ControlUp on managed services
Software-as-a-Service

blueAPACHE partners with ControlUp on managed services

Mid-market customers in Australia could see faster fixes and fewer tickets as blueAPACHE folds ControlUp ONE into its managed services.

By Sean Mitchell • 4 min read • Mon, 24th Aug 2026
TeamViewer & ServiceNow launch AI operations tie-up
Software-as-a-Service

TeamViewer & ServiceNow launch AI operations tie-up

Enterprise IT teams could cut resolution times as TeamViewer's endpoint tools join ServiceNow's AI platform for automated remediation.

By Mark Tarre • 4 min read • Fri, 24th Jul 2026
Australian workers want human oversight for AI autonomy
Robotics

Australian workers want human oversight for AI autonomy

Most Australian staff are happy with AI as an assistant, but 64% want a human involved before it acts independently.

By Mark Tarre • 4 min read • Thu, 23rd Jul 2026

Global Stories

Digital Employee stories

HCLTech signs Anthropic partnership for enterprise AI
Manufacturing

HCLTech signs Anthropic partnership for enterprise AI

The deal should help large firms deploy safer AI systems, with HCLTech adding Claude to services and software for banks, hospitals and manufacturers.

By Mara Sugue • 4 min read • Last week
Australian firms see AI IT gains but still demand oversight
Network Infrastructure

Australian firms see AI IT gains but still demand oversight

Despite strong returns from AI in IT, most Australian organisations still insist on human sign-off before systems can make operational decisions.

By Joseph Gabriel Lagonsin • 4 min read • This month
TeamViewer adds automations to cut repeat IT fixes
IT Automation

TeamViewer adds automations to cut repeat IT fixes

IT teams could cut repeat fixes as TeamViewer links validated resolutions to automated workflows and a single review workspace.

By Raphael Veloso • 4 min read • Last month
Omnissa appoints Amit Singh as Chief Executive Officer
Software-as-a-Service

Omnissa appoints Amit Singh as Chief Executive Officer

The appointment comes as Omnissa looks to bolster its position in endpoint management software amid the rise of AI agents in workplaces.

By Sofiah Nichole Salivio • 5 min read • Last month
Riverbed launches Network 360 with AI observability
Software-as-a-Service

Riverbed launches Network 360 with AI observability

Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.

By Joseph Gabriel Lagonsin • 4 min read • Last month
GoTo, Nexthink launch bidirectional Rescue integration
Software-as-a-Service

GoTo, Nexthink launch bidirectional Rescue integration

Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.

By Sofiah Nichole Salivio • 4 min read • Last month
Ui Ai launches Amica digital employee for customer service
Software-as-a-Service

Ui Ai launches Amica digital employee for customer service

Businesses facing staffing pressures may use Ui Ai's Amica to handle customer queries, orders and leads around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 20th Aug 2026
Smart stuff in Dell's simplified approach to the venerable PC
Supply Chain

Smart stuff in Dell's simplified approach to the venerable PC

Businesses need not necessarily rush to replace working PCs for AI, as Dell says those with accelerators can still handle workloads.

By Donovan Jackson • 5 min read • Thu, 13th Aug 2026
DXC launches AI workplace service to cut support calls
AIOps

DXC launches AI workplace service to cut support calls

Early users have seen service desk calls fall by 60% as DXC's new workplace platform tries to fix IT issues before staff notice them.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 13th Aug 2026

Stories from Other Regions

Digital Employee stories

Reward Gateway Edenred launches Engage employee app
Software-as-a-Service

Reward Gateway Edenred launches Engage employee app

Frontline staff may gain easier access to benefits and recognition as the new app bundles workplace services into one mobile platform.

By Mara Sugue • 2 min read • This month
Omnissa ONE 2026 to focus on trust in workplace AI
Robotics

Omnissa ONE 2026 to focus on trust in workplace AI

Enterprises face a growing oversight gap, as Omnissa says 75% of managed devices carry unsanctioned AI tools before policies catch up.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 28th Aug 2026
Payouts.com & Replit expand partnership to speed builds
Software-as-a-Service

Payouts.com & Replit expand partnership to speed builds

The move could cut Payouts.com's product development cycle from months to days while keeping audit trails and PCI controls in place.

By Karen Joy Bacudo • 4 min read • Wed, 12th Aug 2026
LumApps names Si-Mohamed Said Chief Product Strategy role
Software-as-a-Service

LumApps names Si-Mohamed Said Chief Product Strategy role

The appointment strengthens LumApps' push to turn its AI Employee Hub into routine workplace use as it expands globally.

By Sofiah Nichole Salivio • 3 min read • Mon, 20th Jul 2026