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Customer Expectations Stories - Page 12

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Customer Expectations stories

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Customer Expectations stories

Media firms pursue cloud agility amid rising competition
Akamai

Media firms pursue cloud agility amid rising competition

An Akamai-commissioned study suggests that increasing customer experience expectations and data volumes influence cloud computing considerations.

By Kaleah Salmon • 4 min read • Mon, 16th Oct 2023
Oracle boosts customer experience with generative AI in Cloud CX platform
Unified Communications

Oracle boosts customer experience with generative AI in Cloud CX platform

Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.

By Sean Mitchell • 3 min read • Wed, 20th Sep 2023
Optimizely hires Rupali Jain as Chief Product Officer
Artificial Intelligence

Optimizely hires Rupali Jain as Chief Product Officer

Optimizely, a leading digital experience platform provider, has hired Rupali Jain as new Chief Product Officer to drive innovation and growth.

By Tom Raynel • 2 min read • Wed, 3rd May 2023
AI platform Provenir appoints new APAC Sales Director
Oracle

AI platform Provenir appoints new APAC Sales Director

Provenir appoints Colin Kum as Sales Director for APAC; Kum to lead sales and business development for the AI-powered Data and Decisioning Platform.

By Zach Thompson • 1 min read • Sat, 17th Dec 2022
Video: 10 Minute IT Jams - OutSystems VP on streamlining app development
Digital Transformation

Video: 10 Minute IT Jams - OutSystems VP on streamlining app development

In this IT Jam, we speak with OutSystems vice president for ANZ Paul Arthur, who is back for his second IT Jam.

By Nick Forrester • 1 min read • Fri, 23rd Jul 2021
ANZ channel businesses on the road to change
Internet of Things

ANZ channel businesses on the road to change

Understanding the elements of change is key for IT businesses to thrive, says Jim Hamilton of CompTIA ANZ Channel Community.

By Shannon Williams • 3 min read • Thu, 11th Aug 2016
NSC gets a new look
NSC

NSC gets a new look

The company has completed a six-month brand refresh, complete with new logo to highlight the company's outlook and direction.

By Staff Writer • 1 min read • Wed, 17th Feb 2010