SecurityBrief Australia - Technology news for CISOs & cybersecurity decision-makers

Customer engagement stories - Page 34

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Video: 10 Minute IT Jams - An update from Temus

Mon, 22nd May 2023
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TechDay's Rajesh Rao, Managing Director of Technology at Temus, shares insights on digital transformation and cloud modernization. #TechDay #TechNews.
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Komo changes the landscape of influencer marketing

Tue, 16th May 2023
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data ownership
Komo Technologies has evolved influencer marketing by allowing talent to collect and own fan data while delivering measurable ROI for their brand partners.
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Appian partner awards showcase process automation excellence

Fri, 5th May 2023
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The winners have created innovative business solutions on the Appian Platform, exceeding customer expectations and maintaining service delivery excellence.
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Khoros appoints Lindsay Sanchez as Chief Marketing Officer

Fri, 28th Apr 2023
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Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.
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Investment in customer engagement drives revenue: Twilio

Thu, 30th Mar 2023
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Twilio's annual customer engagement report finds customer engagement investments increase brands' resilience by boosting revenue and improving customer loyalty.
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Video: 10 Minute IT Jams - An update from n3 Hub

Mon, 13th Mar 2023
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data analytics
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Damian Williams, CTO at n3 Hub, joins us today to tell us more about the company and some of the issues its customers should know about.
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ExtraHop appoints Sylvia Go as APJ Channel Director

Wed, 8th Mar 2023
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channel development
ExtraHop hires Sylvia Go as AVP Channel, APAC & Japan to develop innovative programs to strengthen their channel sales strategy in the region.
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eCommerce perceived and real user needs differ: Storyblok

Wed, 1st Mar 2023
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Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses' perceived customer needs and reality.
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IFS appoints Vijay Jaswal as CTO for APJ & MEA

Mon, 20th Feb 2023
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martech
IFS appoints Vijay Jaswal as CTO for APJ and MEA to streamline customer interactions and demonstrate marketing capabilities. #cloudcomputing #technology.
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Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer

Mon, 20th Feb 2023
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Australian telco Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer to drive business growth and foster internal career development.
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Red Hat announces new ANZ Regional VP & General Manager

Fri, 20th Jan 2023
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Red Hat appoints Enzo Compagnoni, ANZ Senior Director for Enterprise Sales, as ANZ Regional VP & GM to lead the business, drive digital transformation.
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Supara uses Freshworks for customer support to aid eCommerce

Fri, 6th Jan 2023
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The Supara Group, a Southeast Asian clothing company, automates responses to skyrocketing online customer queries using Freshdesk Omnichannel and Freshchat.
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Anchora becomes first APAC company to use new Adobe offering

Tue, 13th Dec 2022
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it automation
Marketing technology consultancy, Anchora, has become the first company in Asia Pacific to use the brand new Adobe Journey Optimiser (AJO).
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DXC Technology opens customer engagement centre in Sydney

Fri, 9th Dec 2022
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Purpose-built drop-in space will focus on much-needed in-person customer collaboration and set a blueprint for hybrid modern workplaces.
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Customer engagement platform MoEngage gains entry in ANZ

Fri, 25th Nov 2022
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MoEngage will support brands such as MyDeal.com.au and Nova Entertainment in optimising their customer experience in Australia and New Zealand.
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Talend appoints Casey George as Chief Revenue Officer

Fri, 11th Nov 2022
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data analytics
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hyperscale
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public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
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Video: 10 Minute IT Jams - Introducing Loyalty Now

Tue, 8th Nov 2022
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blockchain
Anurag Vasisth joins us to share more about Loyalty Now, its offerings, and the company's infrastructure in Asia Pacific.
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Nuix appoints Jason Wilson as Chief Product Officer on the Leadership Team

Fri, 21st Oct 2022
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Nuix hires Jason Wilson as CPO responsible for product strategy and roadmap, with extensive experience in product leadership roles. #Nuix #productstrategy.
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Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer

Fri, 21st Oct 2022
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customer engagement
Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.
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Atomic.io appoints Ben Styles as Chief Product & Marketing Officer

Fri, 14th Oct 2022
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Melbourne-based tech product leader Ben Styles hired to lead global expansion for SaaS company Atomic.io, following NZD 5m capital raise in August.