Change Management stories

Payhawk survey finds 45% of self-described AI leaders in finance lack minimum use rules, exposing a wider gap between ambition and control.

Businesses that integrate systems, act on data and move quickly are pulling ahead, while those relying on manual processes risk falling further behind.

Finance teams quietly absorb the hidden cost of workarounds as operational debt piles up, turning growth into extra effort and risk for ANZ businesses.

akto wins Boomi Platinum Partner status as enterprises in Australia and New Zealand seek stronger integration, governance and data foundations for AI.

iCatalyst strengthens Australian delivery leadership with two senior hires as it targets larger ERP and digital transformation programmes.

Finance chiefs warned over shadow AI as staff paste ERP data into consumer tools, risking model training and bypassing governance.

Caruso lands AUD $9.3 million from Icehouse Ventures and GD1 as Centuria joins 80-plus clients using its AI-native fund administration platform.

SoftServe study finds 72% of executives expect AI agents to run software lifecycles within two years, as hiring shifts towards AI engineers.

ACTO rolls out role-based AI SuperAgents for life sciences field teams, aiming to speed compliant access to approved content across sales and medical work.

Forrester warns Anthropic's Project Glasswing could overwhelm vulnerability management, as AI uncovers flaws faster than patching teams can respond.

Commvault unveils AI tools to help enterprises govern agents, prepare approved datasets and recover full-stack systems after automated changes.

James Cook University to unify key operations on TechnologyOne platform in decade-long deal aimed at boosting data, AI and efficiency.

IDC study says outdated systems are stalling AI rollouts across Asia Pacific, while digitally mature firms far outpace peers on revenue.

CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.

Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.

Australian organisations risk undermining AI gains by stacking new tools on fragile frontline mobile systems, SOTI warns.

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

Australia's AEC firms are ahead on digital delivery, but data ownership worries, tighter AI rules and rising software costs are slowing progress.

Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.

Logistics firms are sitting on rich data, but disconnected systems are draining time and money; experts say start with one clear fix, not a grand AI overhaul.