Business Process Outsourcing (BPO) stories - Page 2

Marcus Meloni, with over 25 years of leadership experience, has been appointed as the new CEO Europe of the Infinigate Group, a leading name in cloud and cybersecurity solutions.

Fujifilm Business Innovation New Zealand selects Central Business Innovation as its first official Growth Partner.

Contact plans to implement a broad range of Calabrio’s automated, data-driven solutions to support the contact centre complexity of its growing client base.

Primary Health Tasmania provided its teams with organisation-wide digital dashboard analysis and reporting for all the proposal and procurement processes.

Silver Spring Pathfinder (SSP) has used Avaya technology to provide employment opportunities for disadvantaged Singaporeans.

Half of CFOs are focused on building a resilient and digital future-ready organization, according to a survey by WNS.

TechDay explores the growth opportunity for South Africa as big brands flock to the country for software development. #BPESA #offshoring.

Major features in new ProcessModeler include design automation and simplification as well as more structured and more intuitive settings controls.

Appian partners with Celonis to accelerate digital business process transformation and continuous improvement.

New research from GlobalData shows that the business process applications market will surpass US$93 billion within the next three years.

The APAC business process outsourcing market is projected to grow at a 10% CAGR from 2018 to 2023, reaching USD $120.4 billion, according to GlobalData.

Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.

The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.

Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.

According to Everise the agreement with UBASE aligns two unique BPO companies to provide an unparalleled global service experience.

Increased demand from the customer care segment and Malaysian enterprises seeking high end analytics solutions is driving the BPO market.

The facility has a capacity of 120 seats and the company plans to expand operations across other states in India.

The Indian government is forecast to increase its IT spend by 9.55 this year, with software and IT services spend among the big movers.

Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.

HP appoints David Caspari as SVP for Asia Pacific, with Alan Bennett and Archie Reed taking key roles in the South Pacific to drive enterprise growth.