Business Process Outsourcing (BPO) stories - Page 2
Appian and Roboyo help Tasmania with better health outcomes
Tue, 7th Mar 2023
#
it automation
#
partner programmes
#
rpa
Primary Health Tasmania provided its teams with organisation-wide digital dashboard analysis and reporting for all the proposal and procurement processes.
Digital adoption an immediate priority for CFOs
Fri, 25th Jun 2021
#
cfo
#
outsourcing
#
bpo
Half of CFOs are focused on building a resilient and digital future-ready organization, according to a survey by WNS.
Video: 10 Minute IT Jams - Who is BPESA?
Fri, 2nd Oct 2020
#
data protection
#
digital transformation
#
data privacy
TechDay explores the growth opportunity for South Africa as big brands flock to the country for software development. #BPESA #offshoring.
Fujitsu enhances RunMyProcess business process automation
Fri, 22nd May 2020
#
it automation
#
fujitsu
#
outsourcing
Major features in new ProcessModeler include design automation and simplification as well as more structured and more intuitive settings controls.
Appian and Celonis partner up to boost business process transformation
Thu, 16th Jan 2020
#
partner programmes
#
apm
#
lcnc
Appian partners with Celonis to accelerate digital business process transformation and continuous improvement.
Rapid growth continues for business process applications market
Tue, 31st Dec 2019
#
outsourcing
#
globaldata
#
bpo
New research from GlobalData shows that the business process applications market will surpass US$93 billion within the next three years.
APAC business process outsourcing market set to grow
Wed, 11th Dec 2019
#
uc
#
contact centre
#
outsourcing
The APAC business process outsourcing market is projected to grow at a 10% CAGR from 2018 to 2023, reaching USD $120.4 billion, according to GlobalData.
Harcourts chooses Nintex to advance business operations
Thu, 14th Nov 2019
#
crm
#
cx
#
martech
Harcourts invests in Nintex Promapp to enhance global operations, streamline processes, and boost productivity for over 10,000 staff across 900 offices.
Northern Melbourne council launches cloud-based solution Nintex
Tue, 13th Aug 2019
#
cx
#
martech
#
apm
The cloud-based solution will be used to improve customer experience, and to capture and manage processes, according to a statement.
How processes can be the key to RoI in digital transformation
Mon, 29th Oct 2018
#
it automation
#
rpa
#
apm
Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.
Two major BPOs form joint venture – open new delivery hub in Malaysia
Fri, 18th Aug 2017
#
uc
#
contact centre
#
outsourcing
According to Everise the agreement with UBASE aligns two unique BPO companies to provide an unparalleled global service experience.
Business process outsourcing set to soar in Malaysia
Thu, 20th Jul 2017
#
outsourcing
#
bpo
#
analyst report
Increased demand from the customer care segment and Malaysian enterprises seeking high end analytics solutions is driving the BPO market.
Indian government IT spend to climb on back of IT services, software increases
Thu, 16th Feb 2017
#
supply chain
#
erp
#
printing
The Indian government is forecast to increase its IT spend by 9.55 this year, with software and IT services spend among the big movers.
Kiwi based eCommerce company continues global growth
Tue, 15th Apr 2014
#
cx
#
martech
#
outsourcing
Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.
HP makes enterprise appointments
Wed, 15th Jun 2011
#
cloud security
#
hp
#
outsourcing
HP appoints David Caspari as SVP for Asia Pacific, with Alan Bennett and Archie Reed taking key roles in the South Pacific to drive enterprise growth.
The new age of outsourcing
Sun, 1st Nov 2009
#
outsourcing
#
sales
#
channel development
Keeping everything in-house may no longer be the best move, in terms of containing costs and generating fresh revenue.
SOA goes global
Wed, 1st Oct 2008
#
supply chain
#
outsourcing
#
integration
Multi-enterprise SOA is revolutionizing business. The focus is shifting from enterprise architectures to solving problems between enterprises.