SecurityBrief Australia - Technology news for CISOs & cybersecurity decision-makers

Business communications stories - Page 3

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Mitel launches AI-powered platform for enhanced CX management

Tue, 19th Nov 2024
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hybrid cloud
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data analytics
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digital transformation
Mitel has launched its AI-powered customer experience platform, Mitel CX, to help organisations enhance engagement and meet rising consumer expectations.
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Mitel & Talkative enhance AI capabilities in call centres

Fri, 15th Nov 2024
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
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Symbio launches AdvancedPBX with Crexendo partnership

Tue, 8th Oct 2024
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uc
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telcoinabox
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pbx
Symbio Holdings has unveiled AdvancedPBX, a cloud-hosted PBX solution designed for service providers, promising quick setup and enhanced features.
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Mitel recognises global partners at annual Next Awards 2024

Fri, 31st May 2024
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uc
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collaboration
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mitel
Mitel announces the winners of its 2024 Mitel Next Awards, honouring global partners for excellence in growth, innovation, and customer service.
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Alcatel-Lucent Enterprise launches Purple on Demand in Asia Pacific

Thu, 25th Apr 2024
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digital transformation
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alcatel-lucent enterprise
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business communications
Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.
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New phishing method exploiting the Genial.ly platform

Tue, 12th Dec 2023
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ai
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email
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business communications
Check Point Harmony Email researchers expose a new phishing tactic dubbed 'Business Compromise 3.0' exploiting Genial.ly platform.
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RingCentral predicts key corporate trends for Australia in 2024

Tue, 28th Nov 2023
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uc
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data protection
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risk & compliance
RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.
Mobile

Squire Technologies launches Mirus, a game-changer in mobile communication

Fri, 27th Oct 2023
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firewalls
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breach prevention
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wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
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ConvergeOne a Cisco Gold Partner, receives Powered Service designations

Fri, 9th Sep 2022
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crm
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uc
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network infrastructure
ConvergeOne renews its Cisco Gold Partner status and achieves Powered Service designations across key Cisco solutions.
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RingCentral unveils new Microsoft Teams enhancements and BYOC

Fri, 19th Nov 2021
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uc
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microsoft
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voip
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
Twilio

Code outside the box: Why customisable solutions are better

Fri, 6th Aug 2021
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uc
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api
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contact centre
Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.
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Employees say Slack should stay after the pandemic

Thu, 15th Apr 2021
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uc
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collaboration
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business communications
In the wake of the COVID-19 pandemic, collaboration platforms such as Slack have become the primary communication tool for the majority of organizations.
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Bridging the gap: how to bring world-class fibre speeds to rural businesses

Tue, 10th Apr 2018
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uc
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network infrastructure
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sdn
Why the UFB's urban focus shouldn't inhibit rural businesses from attaining a fibre-grade broadband connection.
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Transforming the edge with elasticity

Wed, 11th Oct 2017
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digital transformation
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edge computing
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cloud services
With WAN connectivity and digital transformation becoming ever more important factors for businesses, It's time for time for the edge to evolve.
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Why network managers must embrace automation, not fear it

Fri, 17th Feb 2017
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network infrastructure
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data analytics
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digital transformation
As digital demand surges, network managers must shift from fear to embrace automation, ensuring agility and a competitive edge.
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Verizon Enterprise Solutions names new global president

Wed, 30th Nov 2016
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cloud services
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verizon
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public sector
George Fischer has been appointed as the new president of Verizon Enterprise Solutions, replacing Chris Formant. #Verizon #leadership.
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We ditched staff email addresses — and got amazing results

Tue, 16th Aug 2016
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martech
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email
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business communications
Webics ditched staff email addresses, improving productivity and client interactions through ticketing systems and live chats. Could your business benefit too?.
Marketplace

UCaaS provider makes a play in the ANZ marketplace

Wed, 25th May 2016
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uc
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contact centre
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market
Access4, the UCaaS provider, is entering the Australian market and will only sell its solution through channel partners.
Huddle room

'Huddle rooms' all the rage, according to Polycom

Thu, 31st Mar 2016
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uc
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hybrid & remote work
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collaboration
Polycom has announced the general availability of Polycom RealPresence Debut, a collaboration solution for smaller meeting spaces and huddle rooms.
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Mitel and Telstra Expand Partnership to Deliver Mitel Portfolio to Customers

Tue, 20th Jul 2010
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uc
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partner programmes
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collaboration
Mitel and Telstra have strengthened their partnership to offer Mitel's range of unified communications solutions to customers in Australia and New Zealand.