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Black Friday Stories - Page 2

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Black Friday stories

Microsoft tops global phishing brand rankings again
Gaming

Microsoft tops global phishing brand rankings again

Microsoft again tops global phishing brand list as attackers increasingly mimic big tech services to steal cloud and consumer credentials.

By Melania Watson • 4 min read • Fri, 16th Jan 2026
Chargebacks surge threatens retailers' holiday profits
Data Analytics

Chargebacks surge threatens retailers' holiday profits

Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers' first-quarter profits at risk.

By Shannon Williams • 4 min read • Thu, 15th Jan 2026
Klaviyo predicts AI voice shopping & smart returns
Digital Transformation

Klaviyo predicts AI voice shopping & smart returns

Klaviyo forecasts 2026 surge in AI voice shopping, automated returns and connected-device purchases reshaping how consumers buy.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026
Adobe sees surge in AI-driven traffic & conversions
Data Analytics

Adobe sees surge in AI-driven traffic & conversions

Adobe says generative AI referrals to retailers jumped nearly 700% over the 2025 holidays, driving longer visits and stronger conversions.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026
Fulfilmentcrowd posts record global growth on peak days
Customer Experience

Fulfilmentcrowd posts record global growth on peak days

Fulfilmentcrowd posts record global peak-day growth as EU orders jump 28% on Cyber Monday and US volumes soar up to 80% on Black Friday.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026
Criteo outlines agentic AI's next phase in eCommerce
Marketing Technologies

Criteo outlines agentic AI's next phase in eCommerce

Criteo says agentic AI will add a powerful new eCommerce layer, reshaping search, retail assistants and LLM ad models without replacing shops.

By Sofiah Nichole Salivio • 5 min read • Mon, 12th Jan 2026
Blue Yonder unveils AI upgrades for retail supply chains
Data Analytics

Blue Yonder unveils AI upgrades for retail supply chains

Blue Yonder rolls out fresh AI tools to tighten retail planning, boost fulfilment accuracy and speed up warehouse and logistics decisions.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
Black Friday peak as AI fuels longer online shopping wave
Customer Experience

Black Friday peak as AI fuels longer online shopping wave

Black Friday still delivered the peak online surge, but AI-driven search stretched shopping demand across a longer November window.

By Sofiah Nichole Salivio • 4 min read • Sat, 10th Jan 2026
Retailers warned of post-holiday surge in chargebacks
Data Analytics

Retailers warned of post-holiday surge in chargebacks

Retailers urged to brace for early-year spike in chargebacks as mobile shopping and buy now, pay later fuel record US holiday spend.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 10th Jan 2026
US holiday online sales hit record on mobiles & AI
Gaming

US holiday online sales hit record on mobiles & AI

US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.

By Mark Tarre • 5 min read • Thu, 8th Jan 2026
Black Friday fuels record December spike in returns
Marketing Technologies

Black Friday fuels record December spike in returns

Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.

By Sofiah Nichole Salivio • 4 min read • Wed, 7th Jan 2026
AI, circular retail & data to reshape global shopping
Customer Experience

AI, circular retail & data to reshape global shopping

AI agents, circular retail and tighter rules will upend shopping by 2026, Akeneo warns, as poor product data threatens brand visibility.

By Catherine Knowles • 5 min read • Wed, 7th Jan 2026
AI reshapes loyalty, super apps & customer engagement
Data Protection

AI reshapes loyalty, super apps & customer engagement

AI is transforming loyalty from points to real-time, personalised journeys as super apps and agentic engagement engines rapidly take hold.

By Shannon Williams • 5 min read • Tue, 30th Dec 2025
Australians turn Boxing Day focus to essentials, safety
Phishing

Australians turn Boxing Day focus to essentials, safety

Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.

By Sean Mitchell • 4 min read • Fri, 26th Dec 2025
Social media drives Black Friday sales surge in UK
Digital Transformation

Social media drives Black Friday sales surge in UK

Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.

By Kaleah Salmon • 4 min read • Thu, 18th Dec 2025
Black Friday returns surge threatens brands' profits
Unified Communications

Black Friday returns surge threatens brands' profits

Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025

Stories from Other Regions

Black Friday stories

Shoplifter alerts more than double in 2025 - Facewatch says
Data Protection

Shoplifter alerts more than double in 2025 - Facewatch says

Facewatch says UK retailers' facial recognition alerts more than doubled to over 500,000 in 2025 amid rising theft and abuse in stores.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
Cyber Monday UK orders soar 70% above Black Friday
Customer Experience

Cyber Monday UK orders soar 70% above Black Friday

Cyber Monday online orders in the UK surged, running about 70% higher than Black Friday as shoppers held out for last-minute deals.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 6th Jan 2026