Avaya stories
Avaya has today announced the appointment of a new managing director for the Association of South East Nations (ASEAN).
Avaya launches OneCloud ReadyNow, easing enterprise shift to cloud UCaaS/CCaaS with customised private solutions.
Avaya's Peter Chidiac says among all the opinions on what constitutes customer experience, it's clear that they will not wait for businesses any more.
The additions to the ecosystem will enable Avaya to add prioritisation and natural language processing to its UC solutions.
Avaya and Unisys team up to provide the Australian government and key sectors with AI-driven, secure cloud-based unified communications solutions.
The blockchain infrastructure securely collects and shares anonymous customer interaction data from a network of peers.
Avaya enhances IP Office with enterprise-level capabilities, integrating Avaya Equinox, call recording, and flexible cloud options for SMBs.
Avaya has been recognized as a Leader in the 2018 Gartner Magic Quadrant for Contact Centre Infrastructure for the 17th time.
By implementing new digital technologies and business models, APAC enterprises are world leaders in digital disruption.
Avaya, partnering with Pyrios, unveils its 'Powered by Avaya' cloud solution in NZ, aiming to equip midmarket firms with flexible UC and CC capabilities.
Avaya has closed its acquisition of Spoken Communications, boosting its cloud-based solutions and customer experience management.
A local Auckland company is vowing to put a dent in the billions of dollars lost to toll fraud across unified communications (UC) networks.
It was only late last year when Avaya was cleared of bankruptcy, but the communications vendor is wasting no time in growing its business.
After a year under bankruptcy watch, Avaya's restructuring plan gets court approval, positioning it for a strong comeback with significant debt reduction.
In light of growing demand, Avaya has expanded its channel program to enable partners to offer UCaaS and CCaS.
The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.
Avaya has hit a new milestone for its IP Office Platform after surpassing 600,000 systems issued to businesses and organisations around the world.
The service aims to bring participants together from around the globe, across different systems and devices without investments in new infrastructure.
Avaya boosts its Australian and New Zealand operations with strategic senior hires to support growing demand for AI-driven communication solutions.
The report also offered advice to companies that are intending to implement, change or expand their UC&C environment.
