Australia Post stories

AI, safety tech and sustainability are set to reshape Australia’s fleets by 2026, as managers race to integrate data and retain drivers.

Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.

Australian eyewear retailers Specsavers and OPSM top customer service rankings, while Bendigo Bank leads non-retail brands in KPMG's CX excellence study.

Australia Post and Shopify have teamed up to simplify shipping, benefiting thousands of businesses amid Australia's booming AUD $19.2bn online market.

Australian SMEs show steady performance in Q2 2025, with agriculture leading growth despite challenges like US tariffs and reduced workforce.

Australia Post has launched its largest trial of 36 Mercedes-Benz electric vans to cut emissions in metropolitan deliveries, advancing its Net Zero 2050 goal.

Australian eCommerce sees a 27.6% rise in returns despite stricter policies, as shoppers seek flexibility amid rising costs and economic uncertainty.

Australia Post's 2025 ORIAS Impact Awards honour Cool Beans Underwear, Koh, and Mettle Women Inc. for innovation, sustainability, and diversity in online retail.

Optus has appointed BRX as its sole production agency, streamlining its marketing efforts alongside new creative and media partners Droga5 and Accenture Song Media.

Australian brands risk being crushed by global eCommerce giants as local e-tailers lag in digital maturity amid booming online sales in 2024.

Moonpig has launched in Australia, offering personalised cards and curated gifts printed locally in Melbourne and Sydney, with delivery via Australia Post.

Melbourne's PonyUp partners with Rejoose to offer Australian businesses carbon tracking of refurbished IT, supporting ESG goals and food charity SecondBite.

QR code phishing, or Quishing, is on the rise globally, with attacks up 51% as cybercriminals exploit trusted codes to steal data and spread malware.

Auctane is expanding its use of BillingPlatform to streamline billing and financial reporting across its growing suite of shipping products worldwide.

Directed Technologies has appointed four new senior leaders to boost operations in key emerging markets, enhancing partnerships with global OEMs.

Guy Nappa, the Co-Founder and COO of Oz Hair & Beauty, has been named among the Top 50 People in eCommerce for 2025, celebrating industry leaders in innovation.

As the busy festive season heats up, logistics firms are turning to EMM solutions to enhance workforce efficiency and ensure seamless operations.

Two-thirds of small businesses in Australia urge government action to protect local retailers from the impact of international eCommerce platforms.

Interparcel reports a 10.8% rise in postal charges and a 12% increase in shipping costs, urging SMEs to enhance operational efficiency this season.

Microsoft launches AI Academy in Australia and New Zealand, set to enhance AI skills and adoption across various industries, following a successful pilot phase.