Amazon Alexa stories
Is your business ready for chatbots? CIOs must embrace these virtual assistants, with more than 50% of enterprises projected to invest heavily by 2021.
The new IDC smart home device tracker forecasts solid growth for connected devices in key smart home categories.
Polycom has expanded its capabilities with Microsoft, AWS, Zoom and Bluejeans to the Trio, the 'smartphone for the conference room'.
Striking a balance between human-led interactions and digital advancements will be key in delivering the next level of customer service in 2018.
