Wiseclick launches cyber membership for small businesses

WISECLICK has launched a cyber security membership for Australian sole traders and small businesses with one to five staff.

The Sydney company's service starts at AUD $59 a month and is managed through a mobile app. It includes protection for computers and phones, daily file backups, and a support service that responds to security alerts as part of the subscription.

The offering targets a market segment that often lacks in-house IT support but still faces frequent scams and cybercrime. The National Anti-Scam Centre's latest Targeting Scams report found that small businesses reported more scams, more scams involving losses, and higher total losses than medium and large businesses in 2025.

Scamwatch received 2,228 scam reports from small businesses that year. False billing, which commonly involves fake invoices or altered bank details, was the most reported category.

The Australian Signals Directorate's Annual Cyber Threat Report 2024 to 2025 put the average self-reported cost of a reported cybercrime for a small business at AUD $56,600. Against that backdrop, a range of cyber providers are looking beyond larger organisations with dedicated technology teams.

What is included

The app gives business owners a daily status update on backups and device monitoring. WISECLICK says backups cannot be deleted or altered, even by someone using the owner's password, and deleted files can be restored for up to 60 days.

If a member needs files or an entire Windows computer restored, WISECLICK's team carries out the process. Files are usually restored within hours, it said.

The membership also includes an in-app helpdesk. Customers can submit questions in plain English and receive a same-business-day response from a person in Australia, according to WISECLICK.

Members can also forward suspicious emails or invoices for review. The app includes a Cyber Report Card, which scores a business against the Australian Signals Directorate's Essential Eight guidance in plain English and by topic.

"A five-person business doesn't need a security operations contract or a 40-page policy. It needs the basics done properly, watched by a person, at a price a sole trader can say yes to without a meeting," said George Karagiannis, Founder, WISECLICK.

Free tool

Alongside the paid membership, WISECLICK has released a free printable card for accounts teams under the phrase "Ring before you pay". It is intended as a reminder to verify changed supplier bank details by phone before making payment.

The advice reflects one of four habits WISECLICK recommends for small businesses. The others are switching on multi-factor authentication for email, banking and accounting software; stating on invoices that bank details will never change by email; and contacting the bank immediately if money has already been transferred to a scammer.

"Our rule for every business is simple: ring them first, then pay," said Karagiannis.

"If a supplier's bank details change by email, you ring them on a number you already have before a cent moves. It costs nothing, and it stops the scam small businesses report most," he said.

Pricing model

The entry-level Cyber Core plan costs AUD $59 a month for one computer and one phone. Cyber Plus costs AUD $149 a month for up to three people, while Cyber Max costs AUD $239 a month for up to five.

The higher-tier plans also include backup of Microsoft 365 email, OneDrive, SharePoint and Teams data. Prices include GST, and there is no lock-in contract, with customers able to cancel at any time.

Businesses with more computers or servers are quoted separately. The Cyber Report Card is also sold as a standalone product for AUD $149.

Karagiannis said the product was shaped by the working practices of very small businesses, many of which rely on a laptop and phone rather than formal office systems.

"Here's the thing about running a business from a laptop. There are gaps. Not because you're careless, because nobody's got time," he said.

"The backup you think OneDrive is doing. The email you weren't sure about and opened anyway. Everyone's got those gaps. I had them too, and I do this for a living."

Karagiannis has worked in IT for more than 30 years, beginning in Canada in the early 1990s and in Australia since 2004. He said his team has supported businesses ranging from Red Bull to companies in bank card production and medical devices.

"What I love about it is the morning. I pick up my phone and glance at the app icon. No number on it. That's the whole check, and it means nothing needs me today. Thirty-plus years in this game and I never once got that feeling from a box."

"Most small businesses in this country run on a laptop, a phone and whatever internet is there: the kitchen table, the airport lounge, a client's office," said Karagiannis.

"They deserve the same quiet protection big companies take for granted, at a price that makes sense for them. I use it. I built it because I needed it."