SecurityBrief Australia logo
Australia's leading source of cybersecurity and cyber-attack news
Story image

Power to the people – creating trust in data with collaborative governance

Tue 14 Mar 2017
FYI, this story is more than a year old

Today’s enterprise IT organisations are once again experiencing a massive upheaval due to pressure from employee forces.

It’s a familiar story. Just think of the turmoil caused by the dawning of the bring-your-own-device (BYOD) era, with employees demanding to use their beloved, personal mobile phones or tablets for work. If IT balked at their requests for mobile, some resourceful users would resort to workarounds – creating ‘shadow IT’ – to get access to corporate systems on their personal devices.  Of course, in the process, those employees also unknowingly put sensitive company information at risk.

Now even more IT agitations are on the way, once again being generated by employee demand. This time, users demand access to the growing pools of big data companies have amassed, and the insights they likely contain. If IT can't deliver the tools to access the information residing in corporate data lakes, employees will — just as they did in the BYOD era—find a workaround, which will likely put enterprise information at risk.

Thus, there is no other option for IT than to deliver data via self-service access across all lines of business. However, IT must find the proper way to do so in order to prevent exposing company assets to unnecessary risk. They must adopt a model of collaborative governance.

The transition from authoritative to collaborative governance of company data might be hard, but there’s an opportunity for corporate IT departments to create a system of trust around enterprise data stores, wherein employees collaborate with IT to maintain and/or increase the quality, governance and security of data.

The good news is that IT professionals have a blueprint from the companies that pioneered the use of the World Wide Web for collaborative data governance. Just as Web 2.0 evolved around trends that focused on the idea of user collaboration, sharing of user-generated content, and social networking, so too does the concept of collaborative governance.

Collaborative governance breaks down the technological and psychological barriers between enterprise data keepers and information consumers, allowing everyone within an organisation to share the responsibility of securing enterprise data.  This concept has the power to transform entire industries. 

Wikipedia is a good example of user collaboration in action. Launched in 2001, it is the world’s sixth most popular website regarding overall visitor traffic.  Everyone can contribute or edit entries – a mixed blessing when it comes to reliability and trust.  

Or take TripAdvisor, an American travel website company that provides reviews of travel-related content and interactive travel forums.  It was an early adopter of user-generated content.  

Airbnb is another excellent example of collaborative governance in action. Founded in 2008 as a “trusted community marketplace for people to list, discover, and book unique accommodations around the world,” including, as the website states, “an apartment for a night, a castle for a week, or a villa for a month,” it is the users themselves that provide the venues, and the company that provides a platform which owners and travelers can leverage to share and book venues.  

The greatest challenge – and enabler - for this model has always been trust. Users place their trust in others to accurately update content and information (ratings), meaning consumers are putting their trust solely in the information presented to them. The system works because the data in the system is bountiful and the platform it resides within is designed specifically to enhance user experience.

Now let’s consider the typical IT landscape in an enterprise. Information used to be designed and published by a very small number of data professionals targeting their efforts to “end-users”, or consumers, who were ingesting the information. Today, the proliferation of information within companies is uncontrollable, just like it was on the Web.

We’re all experiencing the rise of a growing number of cloud applications coming through sales, marketing, HR, operations or finance to complement centrally designed, legacy IT apps, such as ERP, data warehousing or CRM. Digital and mobile applications connect IT systems to the external world.

To manage these new data streams, we are watching new data-focused roles emerging within corporations, such as data analysts, data scientists or data stewards, which are blurring the lines between enterprise data consumers and providers. Just like the adoption of BYOD, these new roles are presenting challenges of corporate data quality, reliability, and trust that must be addressed by IT organisations.  

As the Web 2.0 model evolved, trust between consumers and their service providers was established by crowdsourced mechanisms for rating, ranking and establishing a digital reputation (think Yelp). One lesson learned in the consumer world is that the rewards of trust are huge. These same positive returns can be realised by enterprise IT departments that adopt selected strategies embraced by their more freewheeling consumer counterparts.   

Delivering a system of trust through collaborative data governance and self-service is just one of the opportunities available to evolving IT organizations.  Through self-service, line of business users become more involved with the actual collection, cleansing, and qualification of data from a variety of sources, so that they can then analyse that data and use it for more informed decision-making.

Currently, many companies—in their mad rush to become data-driven—are increasingly making decisions based on incomplete and inaccurate data. In fact, according to The Data Warehousing Institute, ‘dirty data’ is costing businesses $600B a year. Companies will continue to experience extreme loss and possible failure if they don’t have a sound data governance system in place.

Collaborative data governance is an easy way for IT to help ensure that the quality, security, and accuracy of enterprise information is preserved in a self-service environment. Collaborative governance allows employees in an organisation to correct, qualify and cleanse enterprise information. This helps IT because the master data records are being updated by those most familiar with or closest to the data itself (i.e. the marketing analyst who cleanses tradeshow leads, or the financial analyst who rectifies a budget spreadsheet).

Additionally, fostering the crucial shift to more business user involvement with an organization’s critical data leads to numerous other benefits.  For example, users save time and increase productivity when they work with trusted data. Marketing departments improve their campaigns.

Call centres work with more reliable, accurate customer information, much to everyone’s satisfaction. And the enterprise gets better control over its most valuable asset: data.  

So my simple message to companies looking to become more data driven: digital transformation can be achieved—it’s all just a matter of trust.

Article by Jason Bissell, general manager of Asia Pacific and Japan and Calvin Hoon, regional VP for Sales, Asia Pacific of Talend.

Related stories
Top stories
Story image
Nozomi Networks
Nozomi Networks, Siemens reveal software integration
Nozomi Networks and Siemens have extended their partnership by embedding Nozomi Networks’ software into the Siemens Scalance LPE local processing engine.
Story image
Cybersecurity
Infoblox's State of Security Report spotlights Australian remote work hazards
Attackers exploit weak WiFi, remote endpoints, and the cloud, costing 50% of organisations over $1.3 million in breach damages.
Story image
Cybersecurity
BlackBerry offers Kaspersky replacement cybersecurity for the channel
BlackBerry advises that users of Kaspersky software in Australia and New Zealand undertake a rigorous risk analysis of their current security posture.
Story image
Artificial Intelligence
How to ensure ethical deployment of AI implementations
The increase in automation and machine technology such as AI and machine learning has unlocked a whole new level of scale and service to organisations. 
Story image
Appian
Appian awarded billions in damages against Pegasystems Inc.
Appian has been awarded USD$2.036 billion in damages against Pegasystems Inc as the result of a jury verdict in the Circuit Court for Fairfax County, Virginia.
Story image
Cybersecurity
HackerOne launches Attack Resistance Management solution
HackerOne has launched Attack Resistance Management - a new category of security solution that targets the root causes of the attack resistance gap. 
Story image
Forensics
Exterro adds advanced capabilities to digital forensic tool
The launch is in-line with Exterro’s investment in the FTK product line, and underscores the company's commitment to the digital forensics.
Story image
Artificial Intelligence
AI-based email security platform Abnormal Security valued at $4B
"A new breed of cybersecurity solutions that leverage AI is required to change the game and stop the rising threat of sophisticated and targeted email attacks."
Story image
Cybersecurity
Companies rushing to secure print infrastructure
As the pandemic prioritised communication channels and the shift to remote work, IT departments fell behind in updating the security of print and IT infrastructure.
Story image
Cybersecurity
Hard numbers: Why ambiguity in cybersecurity no longer adds up
As cybersecurity costs and risks continue to escalate, CEOs continue to struggle with what their investment in cyber protection buys. Getting rid of ambiguity becomes necessary.
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
BeyondTrust
BeyondTrust integrates Password Safe solution with SailPoint
BeyondTrust has announced the integration of BeyondTrust Password Safe with SailPoint identity security offerings.
Story image
Training
Fortinet training edges toward closing cybersecurity gap
The Fortinet Training Institute has made significant progress in closing the cybersecurity skills gap, on track to train one million people by 2026.
Story image
Phishing
KnowBe4 celebrates reaching 50,000 customers worldwide
KnowBe4 has reached the milestone of 50,000 customers, adding nearly 2,500 in the first quarter of 2022 alone.
Story image
Ransomware
Zerto unveils updates to ransomware recovery capabilities
"Organisations face increased risks from the volume and sophistication of ransomware attacks prevalent today."
Story image
Ivanti
Ivanti and Lookout bring zero trust security to hybrid work
Ivanti and Lookout have joined forces to help organisations accelerate cloud adoption and mature their zero trust security posture in the everywhere workplace.
Story image
SaaS
Absolute Software expands Secure Access product offering
Absolute Software is enhancing its Secure Access product portfolio, enabling minimised risk exposure and optimised user experiences in the hybrid working environment.
Story image
Cybersecurity
CyberArk launches $30M investment fund to advance security
CyberArk has announced the launch of CyberArk Ventures, a $30 million global investment fund dedicated to advancing the next generation of security disruptors.
Story image
Cybersecurity
Three key security challenges facing the Australian insurance industry 
Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.
Story image
Malware
Sharp increase in phishing as cybercriminals leverage SEO to lure victims
"Malware lurking everywhere, from cloud apps to search engines, leaving organisations at greater risk than ever before."
Story image
VPN
Palo Alto Networks says ZTNA 1.0 not secure enough
Palo Alto Networks is urging the industry to move to Zero Trust Network Access 2.0 because previous versions have major gaps in security protection.
Story image
APAC
Odaseva expands in APAC and UK with more security features
Odaseva, a data platform for Salesforce, is establishing new headquarters in London as well as a new data center in India.
Story image
Artificial Intelligence
Updates from Google Workspace set to ease hybrid working troubles
Google Workspace has announced a variety of new features which will utilise Google AI capabilities to help make hybrid working situations more efficient and effective.
Story image
Cybersecurity
Managed service providers: effective scoping to avoid costly vendor pitfalls
Managed security services are outsourced services focusing on the security and resilience of business networks.
Story image
Tech job moves
Tech job moves - Datacom, Micro Focus, SnapLogic and VMware
We round up all job appointments from May 6-12, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Cybersecurity
ThoughtLab reveals 10 best practices for cybersecurity in 2022
The benchmarking study reveals best practices that can reduce the probability of a material breach and the time it takes to find and respond to those that happen.
Story image
Digital Transformation
Physical security systems guide the hybrid workplace to new heights
Organisations are reviewing how data gathered from their physical security systems can optimise, protect and enhance their business operations in unique ways.
Story image
Surveillance
Genetec launches new enclosure management system for data centers
Genetec has released a new enclosure management solution that will give data centers the ability to secure, monitor and manage access to racks and cabinets remotely.
Story image
Ransomware
Anniversaries remind us to review identity risks
World Password Day provides a timely reminder for ordinary citizens and organisations to stop and think about the risks associated with digital identities.
Story image
Phishing
Google reveals new safety and security measures for users
Google's new measures include automatic two step verification, virtual cards and making it easier to remove contact information on Google Search results.
Story image
Blue Prism
Blue Prism Desktop uses IA to defend against vulnerabilities
SS&C Blue Prism Desktop aims to help protect businesses against vulnerabilities, using a combination of security measures and intelligent automation tech.
Story image
Artificial Intelligence
ForgeRock releases Autonomous Access solution powered by AI
ForgeRock has officially introduced ForgeRock Autonomous Access, a new solution that uses AI to prevent identity-based cyber attacks and fraud.
Story image
trust
9/10 Aussies to stop spending if personal data compromised
"Based on the patterns we are seeing among Australian consumers, it is evident that trust in a brand is exceptionally important."
Story image
Training
HubSpot launches 'The Great Upskill' week to inspire learning
Brands across APAC including Google ANZ, MessageMedia, Meltwater, Seismic and Aircall, will give their employees a full workday to dedicate to upskilling.
Story image
Remote Working
How zero trust and SD-WANs can support productive remote working
The way people connect with applications and data has changed, users are remotely accessing resources that could be stored anywhere from a corporate data center to the cloud.
Story image
Manufacturing
$1 million in cyber skills to stop $100 million in cybercrime
"It is important that the next generation across all industries, including manufacturing, are skilled in cybersecurity."
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Cybersecurity
The 'A-B-C' of effective application security
Software applications have been a key tool for businesses for decades, but the way they are designed and operated has changed during the past few years.
Story image
Cybersecurity
Video: 10 Minute IT Jams - An update from IronNet
Michael Ehrlich joins us today to discuss the history of IronNet and the crucial role the company plays in the cyber defence space.
Story image
Ransomware
Ingram Micro Cloud adds Bitdefender solutions to marketplace
Ingram Micro Cloud has announced the expanded availability of Bitdefender solutions on the Ingram Micro Cloud Marketplace.
Story image
Application Security
What are the DDoS attack trend predictions for 2022?
Mitigation and recovery are vital to ensuring brand reputation remains solid in the face of a Distributed Denial of Service (DDoS) attack and that business growth and innovation can continue.
Story image
Ransomware
Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
Story image
Digital Transformation
How to modernise legacy apps without compromising security
At a time when digital transformation has become central to business, even the most important applications come with a ‘use-by’ date.
Story image
Workato
Workato unveils enhancements to enterprise automation platform
"The extra layer of protection with EKM, zero-logging, and hourly key rotation gives customers a lot more visibility and control over more sensitive data."