EcoOnline launches EcoOne to unify safety & ESG data

EcoOnline has launched EcoOne, a product that brings safety and sustainability data into a single view.

The software is already being used by Hitachi Rail and Menzies Aviation as they replace separate regional systems.

EcoOne combines information from incidents, audits, chemical safety, permit-to-work processes, ESG reporting, training and crisis management. It also includes dashboard tools for key performance indicators and lets users query data in natural language.

EcoOnline is positioning the product around a problem many large employers face as they expand digital reporting across functions and geographies. Safety, risk and sustainability teams often collect large volumes of operational data but struggle to spot trends across separate systems.

Customer use

Hitachi Rail is among the early users. The system has given it a broader view of operations that were previously managed through regional platforms.

"Through EcoOne, we now have a fully integrated view of our global operations, replacing previously fragmented regional systems," said Eduardo Lache-Chacon, Head of SHEQ Office, Hitachi Rail. "We can trend and analyse information in real time, surface issues faster, and explore the underlying data much more naturally using AI-powered insights. It gives us a far more complete understanding of what is happening across the business."

Menzies Aviation is also using EcoOnline's AI assistant across its user base.

"Rolling out EcoOnline's AI assistant to all users helps make our reporting clearer and more consistent across countries and languages, especially by improving the quality and accuracy of our investigations," said Malcolm Rae, Head of Risk Systems & Data, Menzies Aviation.

AI features

The launch adds an AI layer to EcoOnline's wider software suite. Users can ask questions in plain language instead of searching through separate reporting tools, while the system presents information through configurable visual dashboards.

AI assistance is already available within EcoOne to guide staff through safety and sustainability workflows. EcoOnline said the approach is focused on human oversight rather than full automation.

The company also outlined plans for AI-driven actions using software agents to handle repetitive work such as automated workflows and multi-step tasks, with people retaining review and approval roles. Those functions are not part of the product currently available.

Tom Goodmanson, Chief Executive Officer of EcoOnline, said the launch reflects a broader push by organisations to make operational information easier to use across functions.

"EcoOne's launch marks a major step forward in EcoOnline's vision to help organisations create safer, smarter, and more connected workplaces by transforming operational data into actionable intelligence," said Tom Goodmanson, Chief Executive Officer, EcoOnline. "Organisations today are not struggling with a lack of data - they are struggling with visibility. We want our customers to offload the complexity of their safety operations onto us so they can focus on what matters most to running their business in a safer and sustainable manner. EcoOne becomes that window through which organisations can view, monitor, and respond to the constantly changing realities of protecting people and the planet."

Budget priority

EcoOnline linked the launch to research it conducted among senior leaders across environment, health and safety, ESG, risk, operations, finance and executive roles. In that survey, 71% said connected data visibility was a core business driver, while 57% said they had already secured funding for operational data integration projects.

About nine in ten respondents also said connected operational data would improve productivity by 5% or more. That suggests spending on integration is moving beyond compliance and into broader operational and management priorities.

For software suppliers in workplace safety and sustainability, that shift matters. Buyers are increasingly looking for systems that combine reporting, analysis and oversight across multiple business units, rather than tools designed for a single compliance task.

EcoOnline serves more than 11,000 businesses with software covering environment, health and safety, chemical management and sustainability reporting. EcoOne brings those areas together under a single interface, giving managers one place to monitor risk, performance and reporting across operations.

The product enters a market where companies are under pressure to improve internal controls, standardise reporting and respond more quickly to incidents and emerging risks across international operations.

For large employers with dispersed teams, the appeal of such systems lies less in gathering more information than in creating a clearer operational picture from data they already hold.