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Dynatrace unveils new AI-driven solutions for businesses

Tue, 8th Oct 2024

Dynatrace has announced a suite of new solutions designed to enhance user experience, log management, and cloud-native capabilities for its customers.

The company has introduced advancements that promise to offer businesses the technology they need to improve operational efficiency. As data complexity continues to rise, these solutions aim to help organisations gain deeper insights and understanding of their data and IT environments.

Organisations need a modern approach to observability with a growing reliance on software and the generation of vast amounts of data daily. Dynatrace aims to facilitate better business decisions and resilience by providing AI-powered insights that make data analysis simpler.

Dynatrace integrates causal, predictive, and generative AI techniques to effectively analyse billions of data points and offer insights instead of just data displays. This method supports the newest advancements in technology, allowing users to navigate complex data environments more efficiently than with traditional methods.

The company has enhanced its platform to improve the user experience by simplifying access to data and insights. Users benefit from streamlined navigation and consistent interfaces across teams and departments. According to Alex Hibbitt, Engineering Director at Photobox, "Dynatrace has completely transformed our user experience, making it easier for every team, from DevOps to executives, to unlock powerful insights and drive business success."

The package also includes next-level log management and analytics, allowing teams such as Operations, SREs, DevOps, Cloud, and Security to access tailored log insights. This solution is designed to work without compromising security and privacy and does not require manual setup.

Diego Fernando Enciso Rodríguez, Chapter Observability Leader at NEQUI, stated, "As our operations scale, Dynatrace has proven to be an invaluable asset, especially with logs in context of traces and integrated AI. By simplifying observability over our complex hybrid environment, we've been able to leverage business analytics and make data-driven decisions."

The solutions also extend capabilities specifically for cloud-native teams, offering deeper insights into cloud workloads. This enables cloud operations teams to benefit from AI-powered analytics and workflows, simplifying management across multiple cloud providers.

Mark Tomlinson, Director of Performance and Observability at FreedomPay, remarked, "Dynatrace's flexibility, with its customisable apps and integrations, is a significant advantage that helps FreedomPay adapt and thrive in a fast-paced environment."

The strategic partnership with DXC Technology further reinforces the potential of these advancements. Christelle Knudsen, General Manager for the Global Dynatrace Strategic Business Group at DXC Technology, commented, "Our partnership with Dynatrace empowers us to unlock the power of the possible for our customers as they scale their digital transformation efforts. As our customers migrate to the cloud and invest in AI, we at DXC Technology trust Dynatrace to provide clarity through its ability to transform data into insights, and then transform those insights into meaningful actions."

Dynatrace's Chief Technology Officer and Founder, Bernd Greifeneder, highlighted the need for the convergence of observability and security driven by the demand for holistic visibility in today's complex digital landscape. He said, "As industries invest in AI, business resiliency, cloud-native development, and cybersecurity, we are proud to be a trusted partner providing a growing set of solutions and use cases that specifically address the challenges in these areas."

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