COVID era sees consumers calling for dynamic digital experiences
Half of consumers have increased digital engagement with businesses since the start of the pandemic, with preference for video chat climbing 300%, according to new research from Vonage.
A day in the life: How Poly technologies support the flexible hybrid workforce
Bondi Beach frames the perfect start to the day - a walk, a coffee, breakfast, and the ability to work from her home office with the technologies she needs.
Alcatel-Lucent Enterprise launches 'Purple' communications platform
The platform provides communications for the digital workplace, including employees and customers.
Communications service providers unprepared to charge for 5G services
"CSPs are making significant investments in their 5G networks and need to be able to quickly and effectively monetise new services to get a return."
8x8 brings receptionist role into the future with latest offering
According to the company, 8x8 Frontdesk is designed to advance the receptionist role by delivering a tailored experience and user interface that brings together traditional unified communications and contact centre capabilities.
Canva hits massive US$40 billion valuation after latest funding round
The company has more than doubled its revenue year on year and remains on track to exceed US$1 billion in annualised revenue by the end of 2021 while generating positive free cash flows.
Video: 10 Minute IT Jams - The rundown on Poly's headsets
Today we talk to Laura Peddie who is the account manager for New Zealand for Poly.
New artificial intelligence application attracts 100 investors in first week of launch
The tool has collected the support of more than 100 investors in the first of week launch.
Code outside the box: Why customisable solutions are better
Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
"XCaaS eliminates communications silos, brings the employee experience and customer experience back together, and helps drive the cloud communications industry forward significantly."
Slack report predicts 'the death of email' as app usage climbs
Software and apps are, according to respondents, more efficient ways to communicate than email.
Increased demand for digital infrastructure sees Teltrac expand to southern NZ
Teltrac will open in the southern region of the country with presence across three cities, Dunedin, Invercargill and Queenstown.
Gartner forecasts market boom for social and collaboration tools
The sharp uptake of social and collaboration tools in 2020 was far from a short term fad while people worked from home.
Why mobile messaging can improve the COVID-19 vaccine rollout
For vaccines to work, governments on both sides of the Tasman will need to work closely with healthcare providers to deliver communications to build and maintain citizen trust in the integrity of the process.
2talk launches mobile plans, offers complete communications solution
The additions provides organisations across New Zealand easy access to complete single-source communications.
Access4 signs on rhipe as APAC distributor
“rhipe helps extend Access4’s offering with a proven history servicing MSPs in the APAC region," says Access4 MD.
Soprano Design sets its sights on AU govt agencies
Soprano Design’s ‘whole of government solution’ will be available for Australian government agencies to use for messaging and communications.
World issues hinge on how well we communicate
Soprano Design vice president for global marketing Matt Thompson details the enterprise messaging trends that may resonate over the coming year.
Workplace from Facebook rolls out two new broadcast capabilities
Workplace from Facebook has rolled out a couple of new services designed to help businesses and their employees navigate hybrid working and lockdown periods.
Zoom grows hybrid workforce customer base with 1 million phone seats
It reached the milestone shortly before the company's two-year anniversary of the product's general availability.
IEEE gears up for World Forum on the Internet of Things 2021
Mark your calendar - these are the dates you need to know for the World Forum on Internet of Things 2021.
Guardian Angel releases comms solution for isolated workers
The company has made an APAC distribution agreement with Everywhere Communications for communications, location, and monitoring solutions.
Most Australian businesses’ comms not post-pandemic ready
New Zoom research finds that 55% of Australian businesses lack effective tools to communicate effectively in a hybrid workplace world.
Zoom named Leader in two Magic Quadrants — one for fifth consecutive time
"We believe video is the new voice, and we are gratified that Gartner has recognised the convenience and accessibility of our UCaaS offering."