Story image

What the people say - Gartner’s November Customers’ Choices

20 Nov 2018

Gartner has released the November 2018 Peer Insights Customers’ Choices, recognising the vendors who are highest rated across various enterprise IT markets.

Here are the full lists of Customers’ Choice distinctions, listed alphabetically and by market.

Backup and recovery

  • Acronis 4.5

  • Cohesity 4.8

  • Commvault 4.4

  • Dell EMC 4.4

  • Rubrik 4.8

  • SEP 4.7

  • Veeam 4.6

“Our north star has always been ensuring the success of our customers,” says Cohesity CMO Lynn Lucas of the accolade.

“We believe this recognition is a testament to the fact that we are successfully executing against our mission.”

Endpoint Security and Protection

  • CrowdStrike 4.8

  • Kaspersky Lab 4.7

  • McAfee 4.4

  • Microsoft 4.2

  • SentinelOne 4.7

  • Symantec 4.5

  • Trend Micro 4.4

“We take great pride in being recognized by our customers on Gartner Peers Insights, and will continue our work to evolve with our customers for where they are headed next,” says McAfee corporate products vice president Raja Patel.

Business Intelligence and Analytics

  • Domo 4.4

  • Google 4.4

  • Microsoft 4.2

  • Qlik 4.2

  • Sisense 4.5

  • Tableau 4.3

“Qlik continues to deliver innovation that meets and exceeds our customer expectations, and it’s gratifying to see that reflected through Gartner Peer Insights,” says Qlik strategic marketing senior vice president James Fisher.

IT Service Support Management

  • Atlassian 4.3

  • Freshworks 4.5

  • Samanage 4.5

  • ServiceNow 4.1

  • Symphony Summit 4.7

  • TOPdesk 4.7

  • Zendesk 4.3

“We are proud to be honoured by customers as a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools and positioned as a Leader by Gartner analysts in the Magic Quadrant for IT Service Management Tools for five consecutive years,” says a post on the ServiceNow website.

Strategic Sourcing Application Suites

  • Jaggaer 4.2

  • Scout RFP 4.8

"We couldn't be more proud… Scout is a customer-obsessed company, and to us, gaining this recognition from our customers is a real testament to Scout's efforts" says Scout president and co-founder Stan Garber.

Hybrid cloud security big concern for business leaders
A new study highlights that IT and security professionals have significant concerns around security for hybrid cloud and multi-cloud environments.
GitHub launches fund to sponsor open source developers
In addition to GitHub Sponsors, GitHub is launching the GitHub Sponsors, GitHub will match all contributions up to $5,000 during a developer’s first year in GitHub Sponsors.
Check Point announces integration with Microsoft Azure
The integration of Check Point’s advanced policy enforcement capabilities with Microsoft AIP’s file classification and protection features enables enterprises to keep their business data and IP secure, irrespective of how it is shared. 
ESET researchers break down latest arsenal of the infamous Sednit group
At the end of August 2018, the Sednit group launched a spear-phishing email campaign, in which it distributed shortened URLs that delivered first-stage Zebrocy components.
Container survey shows adoption accelerating while security concerns remain top of mind
The report features insights from over 500 IT professionals.
Google 'will do better' after G Suite passwords exposed since 2005
Fourteen years is a long time for sensitive information like usernames and passwords to be sitting ducks, unencrypted and at risk of theft and corruption.
Who's watching you? 
With privacy an increasing concern amongst the public, users should be more aware than ever of what personal data companies hold.
Fake apps on Google Play scamming users out of cryptocurrency
Fake cryptocurrency apps on Google Play have been discovered to be phishing and scamming users out of cryptocurrency, according to a new report from ESET.