SecurityBrief Australia logo
Australia's leading source of cybersecurity and cyber-attack news
Story image

Expert says effective IT security starts with effective training

By Ashton Young
Tue 7 Nov 2017
FYI, this story is more than a year old

Tony Glass, GM & VP EMEA at Skillsoft, discusses why effective training holds the key to robust IT security in an increasingly challenging business environment

With the business world embracing mobile applications, cloud computing and other high-value innovations at an ever-growing rate, the rise in new security vulnerabilities has also increased rapidly. Now more than ever, uninformed, careless, or disgruntled employees can quickly create profound security problems for an organisation of any size.

While the brunt of this threat has historically been dealt with by in-house IT security teams, the growing shortage of skilled security experts across the IT industry has led many organisations to look for other ways to tighten up security operations.

A challenging security landscape

Mobile platforms, Big Data and cloud-based architectures are creating significant challenges for the entire IT ecosystem, but no challenge is higher up the corporate agenda than IT security. Even the most careful organisation is vulnerable. A smartphone or laptop inadvertently left on a train, or a well-intentioned lending of access privileges to an unauthorised user can have far-reaching consequences. Never before have IT security experts been in such high demand, and therein lies a major problem; there simply aren’t enough to go around.

For years, corporate organisations viewed IT departments as cost centres, steadily outsourcing as many IT functions as they could. As a result, the IT industry shed thousands of jobs and large amounts of brain power. Fast forward to the present and the same organisations are now realising their IT services and functions can be a rich source of differentiation, innovation, and competitive advantage; the exact areas that outsourced IT resources have trouble addressing and improving.

Now they are once again scrambling to hire talented IT personnel. Unfortunately, the actions of the past mean that current demand far outstrips supply. Nowhere is this more apparent than in cybersecurity, where freelancers and contractors are commanding hundreds of pounds per hour for their services.

Increase security from within through effective training

In the face of this critical skills shortage, many organisations have decided to take their existing team’s security skills to higher levels through training.

Comprehensive training and certifications can significantly reduce risks by helping employees stay on top of the changing IT security landscape while validating their skills and knowledge. Furthermore, many employees view training as a reward or perk, making it a valuable tool for recruitment and retention.

Effective use of training can not only help to avoid the time, costs, and headaches of replacing scarce resources, it also helps maintain the subtleties and nuances of IT security within a specific organisation, providing both continuity and consistency.

What does an effective training programme look like?

While the training needs of every organisation are different, a number of key elements should always be considered when looking for an effective programme:

  • Expert-led instruction: Authenticity and credibility matter, especially with critical topics like IT security. Trainees want to hear from engaging subject-matter experts, not paid actors or professional voiceover talent.
  • On-demand video: While many Baby Boomers prefer book-based learning, it’s a different story for later generations. For a growing number of IT workers, video is the most requested learning mode.
  • Hands-on learning: Trainees often report that they value the content of videos, classes, and books, but they want to put those lessons to work with practical application. Hands-on learning creates excellent retention and is a learning style that has particular appeal to IT professionals.
  • Brevity: No matter the content or modality, there’s one thing virtually all trainees agree on: digestible brevity, short, targeted lessons that align with their goals and their current (often urgent) needs. Even if a complex topic requires several hours to learn, most prefer to consume the training in short bite-sized portions that can fit around busy schedules.
  • Accessibility: Make the resources easy to access and search. Content must be available on any device desktop, laptop, smartphone, or tablet and at any time or location.
  • Frequency: The IT domain – and security, in particular – is a discipline that requires a commitment to continuous learning. With the issues, innovations, threats, and underlying technologies all in a constant state of change, organisations must dedicate the time and resources to keeping all key employees abreast of new developments as and when they arise.

Security is the number one IT priority in nearly every business sector today, but the scarcity of security-savvy IT experts means many companies can no longer rely on hiring their way to a robust solution. Fortunately, there are a wealth of sophisticated education and training strategies now available that allow organisations to reward and retain employees whilst simultaneously improving corporate security from within.

From expert-led instruction to continuous hands-on experiential learning, organisations are putting in place complete frameworks for training and certification that can tighten corporate IT security, making them less vulnerable to both external attacks and insider threats.

Related stories
Top stories
Story image
Documentation
Adobe study finds lack of digital trust and utilisation in Australian Government agencies
New research commissioned by Adobe has revealed a significant lack of digital trust within Australian Government departments, along with the continued underutilisation of key digital processes.
Story image
Artificial Intelligence
Eight top DevSecOps trends to support IT innovation in 2022
The use of DevSecOps practices is growing, as it is increasingly seen as the best way to produce high-quality and secure code. So what are the current trends?
Story image
Digital Fingerprint
Decline in counterfeit cherries after digital fingerprinting
Reid Fruits says there’s been a dramatic decline in counterfeit products for its cherries over the past three export seasons to Asia because of digital fingerprinting.
Story image
Compliance
SentinelOne integrates with Torq to empower security teams
"With Torq, security teams can extend the power of SentinelOne to systems across the organisation to benefit from a proactive security posture.”
Story image
Cybersecurity
Zero trust security adoption rises 27% in just two years
A survey of WAN managers has revealed that multi-factor authentication and single sign-on are the top zero trust features implemented.
Story image
Research
New study reveals 51% of employees using unauthorised apps
The research shows that 92% of employees and managers in large enterprises want full control over applications, but they don't have it.
Story image
State Library of Victoria
State Library of Victoria entrusts Oracle support and security to Rimini Street
“Our finance team are very happy with the support and security that Rimini Street provides, which keeps our assets and our customers secure."
Story image
Manufacturing
Sternum joins NXP, collaborates on IoT security and observability
Sternum has announced it has joined the software partner community of NXP Semiconductors, a manufacturer of and large marketplace for embedded controllers.
Story image
Identity and Access Management
Ping Identity launches corporate venture capital fund
Ping Identity has launched a corporate venture capital fund to foster innovative offerings for the identity security market.
Story image
Internet of Things
ManageEngine wins big in IDC MarketScape assessment
ManageEngine's Endpoint Central service has been recognised as a leader by IDC MarketScape in several categories including Internet of Things device deployments and UEM software for SMEs.
Story image
WatchGuard Technologies
Ransomware volume doubled 2021 total by end of Q1 2022
Ransomware detections in the first quarter of this year doubled the total volume reported for 2021, according to a new report. 
Story image
HP Inc
Firmware attacks significant threat in age of hybrid work
Changing workforce dynamics are creating new challenges for IT teams around firmware security, according to new research.
Story image
Digital Transformation
What CISOs think about cyber security, visibility and cloud
Seeking to uncover the minds of CISOs and CIOs across Asia Pacific, my company recently asked Frost & Sullivan to take a snapshot of cloud adoption behaviour in the region.
Story image
Cybersecurity
FIDO Alliance releases guidelines for optimising UX with FIDO Security Keys
The new guidelines aim to accelerate multi-factor authentication deployment and adoption with FIDO security keys.
Story image
Collaboration
IT and security team collaboration crucial to data security
Many IT and security decision makers are not collaborating as effectively as possible to address growing cyber threats.
Story image
Tech job moves
Tech job moves - ActiveCampaign, Arcserve, LogRhythm & Qlik
We round up all job appointments from June 17-22, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Attack
Phishing attacks are making a comeback
No matter what approach or tool cybercriminals use to breach a network, they all have one thing in common: access.
Story image
Cybersecurity
Vulnerable APIs costing businesses billions every year
Large companies are particularly vulnerable to the security risks associated with exposed or unprotected APIs as they accelerate digital transformation.  
Story image
Tech job moves
Tech job moves - Bitdefender, Cohesity, Fortinet & MODIFI
We round up all job appointments from June 27-30, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Gartner
Gartner's top recommendations for security leaders
"Leaders now recognise that major disruption is only one crisis away. We can’t control it, but we can evolve our thinking, philosophy, program and architecture.”
Story image
Cybersecurity
Tech and data’s role in the changing face of compliance
Accenture's study found that 93% of respondents agree or strongly agree new technologies such as AI and cloud make compliance easier.
Story image
Trend Micro
5G network projects driven by improving security and privacy
Trend Micro's new study reveals the prospect of improved security and privacy capabilities are the main motivations behind private 5G wireless network projects.
PwC
PwC's Consulting Business and PwC's Indigenous Consulting are proud to play an important role in helping Australian Indigenous Mentoring Experience build IMAGI-NATION, a free online university for marginalised communities around the world.
Link image
Story image
MSP
Video: 10 Minute IT Jams - An update from CyberArk
Olly Stimpson joins us today to discuss the importance of MSP programmes and how MSP partners are experiencing success with CyberArk.
Story image
Network Security
Netskope announces zero trust network access updates
Customers can now apply zero trust principles across a range of hybrid work security needs, including SaaS, IaaS, private applications, and endpoint devices.
Story image
Digital Transformation
Cybersecurity priorities for digital leaders navigating digital transformation
In recent years, Asia-Pacific has especially been a hotspot for cyberattacks, and as we continue into 2022, it’s evident that the problem is becoming more significant.
Story image
Cybersecurity
Significant security concerns resulting from open source software ubiquity
"The risk is real, and the industry must work closely together in order to move away from poor open source or software supply chain security practices."
Story image
Cybersecurity
Ingram Micro launches vendor-backed security program
Ingram Micro has unveiled a new program intended to give resellers the effective offerings their customers need to stay safe in the evolving threat landscape.
Story image
Oracle Cloud
Commvault, Oracle to deliver Metallic Data Management as a Service
"We are excited to partner with Commvault and enable our customers to restore and recover their most mission-critical cloud data."
PwC
WSLHD and PwC’s Consulting Business came together to solve through the challenges of COVID-19. A model of care was developed to the NSW Health Agency for Clinical Innovation guidelines with new technology platforms and an entirely new workforce.
Link image
Story image
API
Industry-first comprehensive risk-based API security enhances protection
Application Programming Interfaces (APIs) have become a crucial part of operating web and mobile application businesses and are causing significant economic growth in the digital sector.
Story image
Cloudera
Overcoming hybrid and multi-cloud challenges to drive innovation
Driven by improvements in technology, financial services companies have advanced both internal and external systems and processes, with the likes of digitisation, personalisation and risk management redefining the industry.
Story image
Ransomware
Secureworks reveals new information on BRONZE STARLIGHT threat group
New research from Secureworks has uncovered new information on the Chinese threat group BRONZE STARLIGHT and how they are using targeted ransomware to initiate complicated attacks.
Story image
Payroll
How New South Wales state departments achieved cloud migration success
State departments in New South Wales are heading to the cloud to achieve better workflow solutions, and one company is paving the way for their success.
Story image
Cybersecurity
Aqua Security, CIS create software supply chain security guide
Aqua Securityand the Center for Internet Security have together released the industry’s first formal guidelines for software supply chain security.
Story image
Cybersecurity
Zscaler launches co-located data centres in Canberra and Auckland
The investment will offer public and private sector enterprises greater resilience in support of their zero trust cybersecurity posture.
Story image
Amazon Web Services / AWS
Zscaler, AWS accelerate onramp to the cloud with zero trust
Zscaler has announced an extension to its relationship with Amazon Web Services, as well as innovations built on Zscaler's Zero Trust architecture.
Story image
Advent One
Advent One partners with US vulnerability management company
Advent One has partnered with New York based vulnerability management company, Vicarius to accentuate cybersecurity detection and response capabilities
Story image
Artificial Intelligence
Abnormal Security finds financial supply chain under threat
New research by Abnormal Security has found a rising trend in financial supply chain compromise as threat actors increasingly impersonate vendors.
Story image
Vendor
Forescout reveals top vulnerabilities impacting OT vendors
Forescout’s Vedere Labs has disclosed OT: ICEFALL, naming 56 vulnerabilities affecting devices from 10 operational technology vendors.
Story image
Cybersecurity
Threat actors ramp up their social engineering attacks
As people get better at identifying potential threats in their inbox, threat actors must evolve their methods. Their new M.O? Social engineering.
Story image
Secure access service edge / SASE
Cloudflare adds new capabilities to zero trust SASE platform
New features for Cloudflare One include email security protection, data loss prevention tools, cloud access security broker, and private network discovery.
Story image
Cybersecurity
Email threats spike 101%, remains a top attack vector
"Each year we see innovation in the threat landscape, but each year email remains a major threat to organisations."
Story image
Enterprise Resource Planning / ERP
Five ways your ERP is letting you down and why its time for a change
Wiise explains while moving to a new system may seem daunting, the truth is that legacy systems could be holding your business back.