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ConnectWise unveils ConnectWise RMM purpose-built for MSPs
Mon, 31st Jul 2023

ConnectWise has unveiled its new Network Monitoring and Management solution within ConnectWise RMM, purpose-built for MSPs. 

ConnectWise Network Monitoring and Management harnesses the power of Auvik, a cloud-based network management software provider, with the ConnectWise RMM tool to deliver network monitoring capabilities to IT solution providers (TSPs) and their clients. 

Organisations depend on their networks to maintain connectivity and productivity. Any network issue can lead to substantial interruptions in their workflow. 

With Network Monitoring and Management, ConnectWise's partner community is empowered to proactively detect and resolve network problems before they evolve into significant business disruptions, ultimately improving their clients' uptime and efficiencies.

ConnectWise Network Monitoring and Management benefits within ConnectWise RMM include complete network visibility. Users can automatically detect and capture details for every device on the network, providing insights into the relationships between network assets.  

Centralised network monitoring lets users visually see the entire network through topology mapping. This is designed to provide broader visibility to navigate the network, identify vulnerabilities and attack surfaces, and manage potential issues proactively before they disrupt business operations.

Furthermore, Instant notifications of unusual activity and critical network alerts in ConnectWise RMM allow users to troubleshoot issues before they affect clients' business operations.

Lastly, ConnectWise highlights how TSPs can seamlessly upgrade their network management capabilities within ConnectWise RMM. The upgrade includes remote and configuration management with ConnectWise Advanced and network flow analytics, geo IP tracking, and centralised syslog collection with ConnectWise performance as their needs evolve in the coming months.

Ameer Karim, General Manager and Executive Vice President of ConnectWise Unified Monitoring and Management says: "We're excited to expand our partnership with Auvik to seamlessly integrate aspects of their technology in our comprehensive RMM product to provide our TSP community with an unparalleled end-to-end Network Monitoring and Management solution."

"Network Monitoring and Management inside ConnectWise RMM, with Auvik DNA, is a next-generation solution that allows our partners to quickly and effectively monitor and manage their networks, maintain optimal performance, and ensure business continuity."

"This givies clients peace of mind and allows them to focus on providing other valuable services," says Karim.

Doug Murray, Chief Executive Officer, Auvik, says: "ConnectWise is an RMM market leader and understands that the visibility of networks is critical to TSPs."

"We are excited to expand our partnership and work closely to seamlessly embed our solutions in ConnectWise RMM. Together, we enable TSPs to provide their clients with the best proactive managed IT services."

"This is all achieved via a single pane of glass that addresses the complex problem of managing everything from security devices, network devices, and endpoints," says Murray.

Network Monitoring and Management is now available through the new ConnectWise RMM Pro and Premium packages.