SecurityBrief Australia logo
Australia's leading source of cybersecurity and cyber-attack news
Partner content
Story image

Australia’s DESE’s adopts Qlik data analytics in digital transformation

By Contributor
Tue 25 Jan 2022

Article by Qlik - Qlik analytics platform is the cornerstone of IT landscape modernisation, for more information visit Qlik here.

Planning a lifetime of skills development   

The Department of Education, Skills and Employment (DESE) is tasked with a broad undertaking as its work impacts the lives of every Australian citizen. Its work begins when Australian children first enter kindergarten and carries on right through secondary schooling. It even delivers the skills, vocational training and higher education that maximise employment opportunities and strengthen the national economy.

In fulfilling its goals, DESE accumulates huge amounts of data. The data bombards DESE from multiple sources, including early childhood care providers, schools, universities, registered training organisations and employment services providers. Understanding this data is essential, particularly with the risks and restrictions created by the Covid 19 pandemic so that Australia can deliver world-class education, skills and training and employment support infrastructure.

"Data is central to how the department functions," says David Pattie, DESE's First Assistant Secretary, Analysis and Data Division. "We use it every day to influence government policy, inform operational decisions and support program management. Accurate data allows us to make informed decisions that support all Australians and to communicate with our stakeholders more effectively."

Like others in the Australian public sector, DESE has embarked on digital transformation. This includes moving workloads to the cloud and switching to an as-a-service commercial model. In doing so, DESE needed to future-proof its approach to data analytics with a scalable SaaS platform.

Active Intelligence assisting cloud adoption  

In mid-2021, a new licensing model was created that covered both Qlik Cloud and Client Managed (CM), designed to assist DESE in its move to the cloud. 'Preserving the continuity of the Qlik engagement was a priority', says Pattie. Hence, using the Active Intelligence platform allowed the department to take its time and pick the best deployment route depending on the data requirements, app by app. 

"The better the design of the platform, the more digestible and more intuitive that data is in closing the gap between raw data and actionable insights. That is how Qlik is helping us satisfy the immense and necessary appetite our audiences have for our data." The remodelling licensing agreement with Qlik's data analytics platform is a clear indicator of a smooth, measured move to the cloud. 

Ensuring a faster time-to-insight 

Speed matters. The dynamic nature of international economies, and the impact of local events, require DESE to react quickly. 

"The Qlik platform means we've been able to present contemporary data and eliminated up to a 12-month time lag. We understand today's reality," says Pattie. "Our focus is to get the best information as quickly as possible and in a digestible form."

A striking example is how DESE used Qlik's analytics platform to assemble data and integrate with real-time intelligence at the start of the Covid-19 pandemic:

DESE runs some of the largest programs in the nation, in terms of the number of Australians who are impacted. For instance, almost one million Australians are supported by employment services. Performance and Data Development assistant secretary Louise O'Rance says: "In the past, before we had a good data visualisation platform linked to our data warehouse, we would produce vast quantities of reports that included spreadsheets and Word documents which were distributed manually. The process took a lot of analyst time preparing the data, and it would often be out of date by the time it reached the end-user."

The ability to drill down into the Qlik dashboards was highlighted at the start of the outbreak. DESE saw a large inflow of people into employment services who were out of work, many for the first time. "In a matter of days there were hundreds of thousands of people in small communities needing our assistance. We were able to use the mapping capability combined with data about demographics to understand about people's previous employment experience to develop local community solutions," says O'Rance.

DESE was able to develop an app and share it with state governments. The app enabled states to see the number of people requesting help from local employment services each day. Local government was then able to offer wraparound support to people experiencing personal or financial crises.

Enabling collaborative data exploration 

The simplicity of the Qlik platform means users don't need to write complex code to drill deep into the data. Instead, DESE builds dashboards in collaboration with business users, data specialists and the IT team. These replace the cumbersome and time-consuming spreadsheets and Word documents used previously.

"We now provide an array of reports to our business users in a format that is accessible and meaningful," says O'Rance. "Instead of a one-way monologue about what an individual may think is important, we now invite questions from a wider audience. The energy really changes because it becomes a collaborative investigation into what the data really means." The result, she adds, is more informed and nuanced decision making and a more engaging experience for the user.

Using Qlik's data analytics platform and Active Intelligence, DESE could modernise the IT landscape with its move to the cloud and use accurate data in its policy decision making. Such a highly accessible and efficient digital platform has meant that its new business model has significantly enhanced the user experience and program management.

Article by Qlik - for more information visit Qlik here.

Related stories
Top stories
Story image
Ivanti
Ivanti and Lookout bring zero trust security to hybrid work
Ivanti and Lookout have joined forces to help organisations accelerate cloud adoption and mature their zero trust security posture in the everywhere workplace.
Story image
BeyondTrust
BeyondTrust integrates Password Safe solution with SailPoint
BeyondTrust has announced the integration of BeyondTrust Password Safe with SailPoint identity security offerings.
Story image
SaaS
Absolute Software expands Secure Access product offering
Absolute Software is enhancing its Secure Access product portfolio, enabling minimised risk exposure and optimised user experiences in the hybrid working environment.
Story image
Tech job moves
Tech job moves - Datacom, Micro Focus, SnapLogic and VMware
We round up all job appointments from May 6-12, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Microsoft
Microsoft unveils three new security managed services
Security Experts includes three new managed services, Defender Experts for Hunting, Defender Experts for XDR, Security Services for Enterprise.
Story image
Cybersecurity
Companies rushing to secure print infrastructure
As the pandemic prioritised communication channels and the shift to remote work, IT departments fell behind in updating the security of print and IT infrastructure.
Story image
Artificial Intelligence
ForgeRock releases Autonomous Access solution powered by AI
ForgeRock has officially introduced ForgeRock Autonomous Access, a new solution that uses AI to prevent identity-based cyber attacks and fraud.
Story image
Phishing
Developments in phishing and how to protect your business
Phishing, the practice of sending malicious emails to encourage users to perform actions that benefit an attacker, is a key security concern for modern businesses due to its prevalence and impact.
Story image
UiPath
Employee retention increasingly important - automation may help
"Technologies like automation can free workers time, enable a better work-life balance, and create vastly improved efficiencies."
Story image
Digital Transformation
Physical security systems guide the hybrid workplace to new heights
Organisations are reviewing how data gathered from their physical security systems can optimise, protect and enhance their business operations in unique ways.
Story image
Tech job moves
Tech job moves - Cisco, Hitachi Vantara, Tricentis & Zscaler
We round up all job appointments from April 28 - May 5, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Blue Prism
Blue Prism Desktop uses IA to defend against vulnerabilities
SS&C Blue Prism Desktop aims to help protect businesses against vulnerabilities, using a combination of security measures and intelligent automation tech.
Story image
Cybersecurity
New precedent for cybersecurity after legal judgement of RI Advice
In an Australian first, the Federal Court has found that RI Advice failed to adequately manage cybersecurity risks.
Story image
VPN
Palo Alto Networks says ZTNA 1.0 not secure enough
Palo Alto Networks is urging the industry to move to Zero Trust Network Access 2.0 because previous versions have major gaps in security protection.
Story image
Sift
Sift shares crucial advice for preventing serious ATO breaches
Are you or your business struggling with Account Takeover Fraud (ATO)? One of the latest ebooks from Sift can provide readers with the tools and expertise to help launch them into the new era of account security.
Story image
Cybersecurity
CyberArk launches $30M investment fund to advance security
CyberArk has announced the launch of CyberArk Ventures, a $30 million global investment fund dedicated to advancing the next generation of security disruptors.
Story image
Manufacturing
$1 million in cyber skills to stop $100 million in cybercrime
"It is important that the next generation across all industries, including manufacturing, are skilled in cybersecurity."
Story image
Cybersecurity
HackerOne launches Attack Resistance Management solution
HackerOne has launched Attack Resistance Management - a new category of security solution that targets the root causes of the attack resistance gap. 
Story image
Application Security
What are the DDoS attack trend predictions for 2022?
Mitigation and recovery are vital to ensuring brand reputation remains solid in the face of a Distributed Denial of Service (DDoS) attack and that business growth and innovation can continue.
Story image
Cybersecurity
Three key security challenges facing the Australian insurance industry 
Insurance companies must ensure they proactively address security challenges and protect the privacy of customer data.
Story image
Ransomware
Zerto unveils updates to ransomware recovery capabilities
"Organisations face increased risks from the volume and sophistication of ransomware attacks prevalent today."
Story image
Cybersecurity
A10 Networks finds over 15 million DDoS weapons in 2021
A10 Networks notes that in the 2H 2021 reporting period, its security research team tracked more than 15.4 million Distributed Denial-of-Service (DDoS) weapons.
Story image
Malware
Use of malware, botnets and exploits expands in Q1 2022
"As zero-day attacks and other vulnerabilities among companies like Google and Microsoft come to light, threat actors are quickly adjusting their tactics."
Story image
Microsoft
Apple, Google and Microsoft expands plans to get rid of passwords
FIDO Alliance says the world is closer to not relying on passwords after Apple, Google and Microsoft expands their support for a passwordless sign-in standard.
Story image
Phishing
Google reveals new safety and security measures for users
Google's new measures include automatic two step verification, virtual cards and making it easier to remove contact information on Google Search results.
Story image
Ransomware
Ingram Micro Cloud adds Bitdefender solutions to marketplace
Ingram Micro Cloud has announced the expanded availability of Bitdefender solutions on the Ingram Micro Cloud Marketplace.
Story image
Forensics
Exterro adds advanced capabilities to digital forensic tool
The launch is in-line with Exterro’s investment in the FTK product line, and underscores the company's commitment to the digital forensics.
Story image
Ransomware
Anniversaries remind us to review identity risks
World Password Day provides a timely reminder for ordinary citizens and organisations to stop and think about the risks associated with digital identities.
Story image
Appian
Appian awarded billions in damages against Pegasystems Inc.
Appian has been awarded USD$2.036 billion in damages against Pegasystems Inc as the result of a jury verdict in the Circuit Court for Fairfax County, Virginia.
Story image
Secure access service edge / SASE
Versa Networks recognised as SASE leader in Govie Awards
Versa Networks has announced its SASE offering has been recognised in The Govies Government Security Awards competition by Security Today magazine.
Story image
Surveillance
Genetec launches new enclosure management system for data centers
Genetec has released a new enclosure management solution that will give data centers the ability to secure, monitor and manage access to racks and cabinets remotely.
Story image
Cybersecurity
Global bot security market to reach US$2.5 billion by 2032
The global bot security market to reach US$2.5 billion by 2032 driven by a growing need for cyber security, according to a new report.
Story image
Firewall
Sophos named Gartner Peer Insights Customers Choice for network firewalls
The company earned the highest overall customer rating among vendors with at least 150 verified customer reviews.
Story image
Training
Fortinet training edges toward closing cybersecurity gap
The Fortinet Training Institute has made significant progress in closing the cybersecurity skills gap, on track to train one million people by 2026.
Story image
Cybersecurity
ThoughtLab reveals 10 best practices for cybersecurity in 2022
The benchmarking study reveals best practices that can reduce the probability of a material breach and the time it takes to find and respond to those that happen.
Story image
Artificial Intelligence
Updates from Google Workspace set to ease hybrid working troubles
Google Workspace has announced a variety of new features which will utilise Google AI capabilities to help make hybrid working situations more efficient and effective.
Story image
Ransomware
Cybersecurity starts with education
In 2021, 80% of Australian organisations responding to the Sophos State of Ransomware study reported being hit by ransomware. 
Story image
Mitiga
Mitiga discovers potential hidden dangers in Google Cloud Platform’s (GCP) cloud control plane
The company also says that there is significant risk in cloud development caused by not recognising the differences between cloud and traditional definitions of common architecture terms.
Story image
Cryptocurrency
Norton finds deepfakes and crypto scams rising in Australia
Norton says between January and March of this year, it thwarted more than 37,098,261 threats, the equivalent of around 403,241 threats per day.
Story image
Akamai
Akamai and Fujitsu team up to protect A/NZ orgs against threats
Akamai Technologies and Fujitsu Australia and New Zealand have entered a strategic relationship to assist organisations in the region.
Story image
Fortinet
Fortinet sees 34% revenue increase in latest financial results
Fortinet has released its financial results for the first quarter ended March 31, 2022, seeing a total revenue increase of 34.4% compared to the same quarter last year.
Story image
Cybersecurity
New report reveals evolving techniques targeting cloud-native environments
Companies are adopting cloud-native technologies faster than ever before. Unfortunately, with new technology comes new threats and challenges.
Story image
Malware
Sharp increase in phishing as cybercriminals leverage SEO to lure victims
"Malware lurking everywhere, from cloud apps to search engines, leaving organisations at greater risk than ever before."
Story image
APAC
Odaseva expands in APAC and UK with more security features
Odaseva, a data platform for Salesforce, is establishing new headquarters in London as well as a new data center in India.